In the heart of Melbourne, Novotel Melbourne on Collins offers a welcoming retreat. Enjoy local cuisine at Lane Restaurant, take a dip in the indoor pool or explore the shopping mall on site. With dry cleaning/laundry services and car rentals available, this family-friendly hotel is ideal for those who want to stay connected with high-speed WiFi.
You'll be in a fantastic location at Novotel Melbourne on Collins, just a 5-minute walk from Collins Street and Regent Theatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lane Restaurant, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the pool and helpful staff. Public transportation is just a short walk: Melbourne Central Station is 10 minutes and Parliament Station is 12 minutes.
At a glance
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Hotel size
380 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas (5-device limit)
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices); 5-device limit)
LOCAL_PARKING
Parking
Covered onsite valet parking (AUD 64 per day)
Offsite parking within 2953 ft (AUD 42 per day)
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Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Children's menu
Children's games
Toys
What to do
Shopping
Bicycle rentals nearby
Working away
24-hour business center
5 meeting rooms
Computer station
Conference center (7018 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Designer stores on site
Shopping mall on site
Locally sourced food is prioritized
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Uses some LED lighting
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices) and 5-device limit)
Phone
Desk chair
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Dining
Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in the Ecotourism Australia Sustainable Tourism and NABERS Energy, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 100 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 25 to 39 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 percent
Children & extra beds
Rollaway beds are available for AUD 60 per day
Parking
Covered valet parking costs AUD 64 per day
Parking is available nearby and costs AUD 42 per day (2953 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne
Frequently asked questions
Does Novotel Melbourne on Collins offer free cancellation for a full refund?
Yes, Novotel Melbourne on Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Melbourne on Collins?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Novotel Melbourne on Collins?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Melbourne on Collins?
Yes. Valet parking costs AUD 64 per day.
What are the check-in and check-out times at Novotel Melbourne on Collins?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Novotel Melbourne on Collins?
No, this hotel doesn't have a casino, but Crown Casino (18-min walk) is nearby.
What is there to do at Novotel Melbourne on Collins and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Novotel Melbourne on Collins?
Yes, Lane Restaurant offers local cuisine.
What's the area around Novotel Melbourne on Collins like?
Novotel Melbourne on Collins is in Melbourne Central Business District, a short 5-minute walk from Flinders Street Station and 8 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.
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Reviews
Novotel Melbourne on Collins Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised as amazing, great, delicious, and had a wide variety of options. (45 reviews)
The pool and spa were a great addition to the hotel, providing a wonderful and relaxing experience for guests. (21 reviews)
The hotel's gym was well-equipped and enjoyed by families. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Breakfast
Elevator
Cities
Lobby
Store
Restaurant
Parking
Reviews
Verified
10/10 Exceptional
May 29, 2026
This hotel has a great central location, making it easy to access many city venues. The staff were great and the room comfortable.
Cheryl
Cheryl, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2026
Staff were super friendly and quick check in and out. Breakfast is recommended, various food options and easy location.
YAN
YAN, 2-night trip
Verified
10/10 Exceptional
Apr 20, 2026
Great central location. Nice rooms
Anthony
Anthony, 5-night trip
Verified
10/10 Exceptional
Jan 12, 2026
Amazing location in a family friendly place.
Ryan
Ryan, 4-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Good room good location
JESSE JOHN
JESSE JOHN, 8-night trip
Verified
8/10 Very good
Feb 7, 2026
Service and location is good
MIN WEI
MIN WEI, 2-night trip
Verified
8/10 Very good
Jan 27, 2026
Friendly staff, bar staff were great amd front reception on this trip actually welcomed me back which never happens.
Colin
Colin, 2-night trip
Verified
8/10 Very good
Dec 6, 2025
Nice place to stay at reasonable price, good location
Bradley
Bradley, 1-night trip
Verified
8/10 Very good
Jan 15, 2026
Rooms were clean, easy walking distance to most things.
Breakfast was great.
Would definitely stay again
Casey
Casey, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Great location in the CBD, handy to everything yet still quietbat the same time. Helpful staff - would definitely stay again.
Kesha
Kesha, 5-night trip
Verified
8/10 Very good
Dec 7, 2025
Excellent location comfy bed
Al
Al, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Yes excellent staff clean room
Paul
Paul, 4-night trip
Verified
8/10 Very good
Jan 18, 2026
Rooms a bit dated, but front desk service is excellent
Kevin Luiz Jude
Kevin Luiz Jude, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2026
Centrally located. Big rooms.
Robert
Robert, 1-night trip
Verified
4/10 Fair
Feb 5, 2026
The staff were absolutely fantastic!
The food at breakfast was average, too much choice over quality.
Kate Marie
Kate Marie, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Good staff clean rooms in middle of city
Larry
Larry, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
Great central spot.
Ebony
Ebony, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Friendly and Helpful Staff.
Jacinda
Jacinda, 7-night trip
Verified
8/10 Very good
Jan 5, 2026
Overall was a great experience and staff were very helpful
Vincenzo
Vincenzo, 4-night trip
Verified
10/10 Exceptional
Nov 17, 2025
Great hotel, amazing location, friendly staff. A definite go to when staying in Melbourne for any reason. Highly recommend for location and facilities and service!
SHELLEY
SHELLEY, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2025
Great location and friendly staff
Yvette Melissa
Yvette Melissa, 3-night trip
Verified
8/10 Very good
Dec 31, 2025
Room was reg cleaned. All staff friendly and helpful. Great breakfast, $10 less if booked during check in. Wld def stay there again
philip
philip, 5-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Easy clean and central. Breaky was great and love the fresh juice machine
Lauren
Lauren, 1-night trip
Verified
8/10 Very good
Mar 1, 2026
Large room
Debra
Debra, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
We have stayed here many times and this lat stay was faultless with staff and amenities.