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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with indoor pool, near Iowa Events Center

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Exterior
Fitness facility
Indoor pool
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Experience the vibrant city life at Holiday Inn Downtown - Mercy Area, an IHG Hotel. Enjoy a delicious meal at Genevieve Restaurant, unwind with a good book from the library or take a refreshing dip in the indoor pool.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is $102
$115 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(40 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

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  • Pool
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8.8 out of 10, Excellent, 1,048 reviews
The price is $98
$110 total
includes taxes & fees
Nov 21 - Nov 22
Comfort Inn & Suites Event Center
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About the neighborhood

Map
1050 6th Ave, Des Moines, IA, 50314

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Drake University - 2 min drive - 2.1 km
  • Principal Park - 2 min drive - 2.1 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive
  • Free airport shuttle

Restaurants

  • ‪Northern Vessel - ‬12 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Buzzard Billy's - ‬13 min walk
  • ‪Southview Cafe - ‬17 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

When you stay at Holiday Inn Downtown - Mercy Area by IHG, you'll be just a 5-minute drive from Casey's Center and Drake University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Genevieve Restaurant, which serves American cuisine and is open for breakfast, lunch, and dinner. There's a free airport shuttle and a bar/lounge, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
    • Street parking available
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (8999 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps) and free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Dining

Genevieve Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Cityscape Lounge - This lobby lounge specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10.95 per person

Children & extra beds

  • Rollaway beds are available for USD 11.20 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Downtown - Mercy Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Downtown - Mercy Area by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Downtown - Mercy Area by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Downtown - Mercy Area by IHG?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Holiday Inn Downtown - Mercy Area by IHG?

Yes, a free airport shuttle is available from 7:00 AM to 10:30 PM at scheduled times.

What are the check-in and check-out times at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Downtown - Mercy Area by IHG?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.

What is there to do at Holiday Inn Downtown - Mercy Area by IHG and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.

Are there restaurants at or near Holiday Inn Downtown - Mercy Area by IHG?

Yes, Genevieve Restaurant offers American cuisine.

What's the area around Holiday Inn Downtown - Mercy Area by IHG like?

Holiday Inn Downtown - Mercy Area by IHG is in Downtown Des Moines, a short 10-minute walk from Casey's Center and 4 minutes' walk from Iowa Events Center.

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Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Restaurant
Highways
Location
Air conditioning
Concerts

What guests liked

  • The airport shuttle service was convenient and helpful, taking guests to and from their destinations. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Average room. Great location
Shannon, 1-night trip

10/10 Exceptional

The room was beautiful! The staff was extremely accommodating
Madelyn, 3-night trip

10/10 Exceptional

Great hotel.
Colton, 3-night trip

10/10 Exceptional

Affordable and convenient for attending a concert at the Casey's center. There is also a free shuttle that ran anywhere withing a 3-mile radius. Would stay here again.
Steve, 1-night trip

10/10 Exceptional

Clean
Chris, 2-night trip

10/10 Exceptional

Clean room
Patricia, 1-night trip

6/10 Good

The parking lot was closed, so you had to park really far away and bring in your luggage.The restaurant and bar had weird hours. I liked that they had a free shuttle to the downtown area.
Jennifer, 1-night trip

10/10 Exceptional

They provided a round-trip shuttle to the event center! Amazing service!
Casey, 1-night trip

6/10 Good

Hotel was ok. Great location. NO PARKING!!! Parking structure totally closed with no warning. Had to pay for street parking
erica, 1-night trip

8/10 Very good

Smoke detector in the room went off due to the steam from the shower. Little out dated, but over not bad. Great location for the show at the Caseys Center.
Greg, 1-night trip

6/10 Good

First time staying here. Convenient location for driving to other locations, not so much for walking. Road noise is very loud for rooms facing expressway, even up on the 6th floor. Service was good.
Brian K, 2-night trip

10/10 Exceptional

Everything was clean and staff weree very kind!!!
Scot, 2-night trip

8/10 Very good

Near downtown, under construction but clean

The room was clean and main areas we're too. Parking lot was closed so you had to park across the street in lot. The outside of the building seemed under construction or blocked off. Unfortunetly you could not get late check out unless you were a member, very unfortunate.
Suzanne, 2-night trip

10/10 Exceptional

Na
Lisa, 1-night trip

8/10 Very good

I highly recommend this property to others. The staff was helpful and provided excellent customer service.
Raven, 2-night trip

10/10 Exceptional

Very friendly staff!
Christopher, 1-night trip

8/10 Very good

Skip the breakfast Buffett not worth the extra $$ Otherwise the stay was good
Chris, 1-night trip

8/10 Very good

The hotel was very clean. Staff working the front desk were friendly, prompt. The restaurant had horrible service, my daughter’s food was burnt and by the time we were able to get our server’s attention, it was too late to order something else because we had somewhere to be. The server never asked if we wanted another drink. We would definitely stay at the hotel again but wouldn’t eat at Cityscapes.
Erin, 1-night trip

4/10 Fair

bathroom swimming pool

The toilet was having issues the whole time and ended up overflowing and flooding the bathroom. 10:30 pm had to switch rooms. to say the least it was not a very pleasant experience for me and the family.
Neal, 1-night trip

10/10 Exceptional

Great

Great and friendly service. Smooth check in. Shuttle was fantastic. Hotel was quiet, nice views. It does the job.
1-night trip

10/10 Exceptional

Location and friendliness
Isaac, 1-night trip

10/10 Exceptional

Ok overall

Air conditioner in the room was loud, but worked. The parking lot issue is inconvenient, especially being from out of the area, and arriving late in the evening, once I figured it out it wasn’t that bad though.
Valerie, 2-night trip

10/10 Exceptional

Close to Casey evwnt center
Linda, 2-night trip

10/10 Exceptional

Nice and clean. Property well cared for. Breakfast wasn’t free, but quite enjoyable.
Nicholas, 5-night trip

10/10 Exceptional

The room was great but the parking lot was closed and the pool was small for the size of the hotel.
Angela, 1-night trip