Staff was courteous and friendly. However, the room, although looked great at first had a lot to be desired. The bathroom floor, ceramic tile grout was dirty, bathroom mirror had not been cleaned, sink fixture did not work properly, and stopper in the sink was a mess. The bathroom wall had nails protruding, and screws showing. Whoever put the tissue paper holder up did not do it well. The mattresses / box springs were terrible and made noise whenever you got in or out of the bed and every time you moved a slight bit. Need to change out the entire bed...mattresses and box springs, maybe the frame as well. TV worked good, lights worked good, and the room was well lit. I think they need a new housekeeper or someone who knows how to clean and deep clean. Breakfast was okay. Coffee had much to be desired. Appreciated the demeanor of the young woman who fixed up the breakfast area, she was cheerful and welcoming!