This is the type of establishment where you get what you paid for, however I didn’t even get that!!! Apparently there is an unwritten, undisclosed POLICY which no other hotel I have ever visit follows, that they will only give you clean Towels if only and I mean only you turn in the ones from your room. I mean, these are towels that has been used by thousands of people. And they are under the assumption that people are stealing them. well, that may be the case given some of the suspects that I have seen walking the halls. But average guest doesn’t need to steal towels. I just wanted them to clean our bodies and be replenished when needed. So by not providing towels, I had to reach out to a family member to see if it was ok for my husband and children and I to use their home to refresh ourself for the day. When this is something I should have been able to do at a hotel that I paid three nights for.
I mean, that’s basic service of a hotel, provide towels for our stay. It’ll be nice to have clean towels every day that we paid for, or when we asked, it’s basic service and this was just a topping on all of the other issues, soap scum in the tub with Hair, Trash left behind the TV stand from previous guest, confusing me and my husband, with another guest, making assumptions that they spoke to me when in fact they didn’t, they spoke to another guest. I said all of this just for you to be aware if you have the cash, find a hotel that will give you the basic service… like towels!