6/10 Bueno
13 de sept de 2025
Highs and lows
Beautiful hotel and great location. Unfortunately, the basic in room amenities were lacking. There is no tea/coffee/cups in the room. There were also no robes or slippers provided. Difficult to take a shower without flooding the floor of the bathroom due to the design. Additionally, there was only a shampoo/conditioner combo- So, if you require conditioning your hair best to bring separate.
When we requested a kettle, etc it was provided for us. But, took a few requests to acquire cups etc.
Finally, on short notice the friendly staff booked us an airport pick-up which was very kind. We were told we could pay by credit card for a fee. We elected to not exchange currency at the airport and wait for a better exchange rate. Unfortunately, on arrival to the hotel, the taxi driver informed us that he was unable to take cash. After some negotiation, the hotel agreed to pay the taxi driver for us and hold our USD as collateral. We appreciate it helping us but better communication on the front end might’ve prevented the incident.
Jessie
Jessie, viaje de 4 noches
Comentario de huésped verificado de Hoteles.com
