2/10 Mediocre
14 de mar de 2025
The toiled was dirty. The sofa was damaged. They only provided 3 poor quality pillows for a two people bed, and when called to request an extra one, was told that there was no housekeeping at that time, and therefore we would not get one more pillow until the next day. We were not notify that the room was on a second floor, and this property DOES NOT have elevators. The night we arrived a nice gentleman helped us carry the suitcases upstairs, but the next day when we were leaving we were told that there was not a bellman, even though the night before they had sent someone to help us with the suitcases. The ratio money- service is not proportional at all. Room furniture was damaged, and dated. Will not stay there again. Very poor service and accommodations.
Stephannie
Stephannie, viaje en familia de 1 noche
Comentario de huésped verificado de Expedia