It was awful, you did no post that your facilities were under remodeling/construction. I had issues booking rooms, was hung up on twice put on hold 3 times, i'm sure the hangups were not intentional and this was your front desk not the booking agent. using a back entrance was not a big issue, but the trach container was over full and walking by the trash to enter was, and three days later there was even more trash on the ground spilling out of the trash bin. entering the room, it smelled bad with a musty sent, the bathroom mirror was cracked badly, Cobwebs over the curtain, the sheets were clean but the pillows could've been bricks and would have been just as comfortable. The room keys quit working on the second day stay, your staff did program them fairly quickly so that they would work again. The shower ran hot and cold through showering never to a scalding temp but just comfortable temp to an uncomfortable jump out of the tub cold temp. I liked the products in the shower the bath gel, shampoo and conditioner. They were not secure, and the shampoo fell off the wall where the anchor from the wall just came out. The cold shower temps happened around 6:30 am. I'm not sure if i will select Hampton or its affiliates again, i paid good money for the name and to have a nice room. This was not what I expected, or the room was of no value for what I paid. the breakfast was about standard for a typical breakfast at your competitors, a larger plate for the waffle's would be nice.