Beside the convenient location, I cannot think of anything that makes feel that the hotel can live upto a four star status. The staff did no greetings and did not even respond to our greetings. They put us in a room that is somehow made into twin beds room. One bed is totally on the side of the wall. One sleeping on that bed will easily hit their legs and arms on th conceret wall. Shock one was that the room was half the size of the room they showed online. Shock two was that the beds, duvet, pilow case, towel, everything collected a significant amount of dust showing there was no cleaning of them for days. We were too tired the night we arrived and sleept on the beds and we had severe skin irritation and allergic reaction.
After notifying the reception and returning to the room we could easily see that they did not change anything. Perhaps the housekeeping swept the sheets and changes nothing two towels. We requested new sheets and other covers. They ignored the request. The AC was not working. However, they fixed that.
Staff's behavior showed clear sign of racism and their discomfort in serving someone from Indian ethnicity, except for those young ladies serving coffee at breakfast.