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The Ben West Palm, Autograph Collection

4.0 star property
Hotel with 2 restaurants, near Clematis Street

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Photo gallery for The Ben West Palm, Autograph Collection

Outdoor pool, pool umbrellas, sun loungers
Reception
View from property
2 bars/lounges, poolside bar
Lobby
Along Clematis Street, The Ben West Palm, Autograph Collection offers an upscale retreat with two restaurants and a poolside bar. Relax in the garden or take a dip in the outdoor pool surrounded by sun loungers and umbrellas. With free bicycle rentals, high-speed WiFi, dry cleaning services, helpful multilingual staff have left previous guests impressed.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Valet parking
  • Pool bar
  • 3 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is $246
$278 total
includes taxes & fees
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds (View)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Egyptian cotton linens
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior

AKA West Palm

  • Pool
  • Spa
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 749 reviews
The price is $122
$177 total
includes taxes & fees
Aug 20 - Aug 21
AKA West Palm
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About the neighborhood

Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street - 1 min walk - 0.0 km
  • CityPlace - 9 min walk - 0.8 km
  • Palm Beach County Convention Center - 2 min drive - 1.4 km
  • Worth Avenue Mall - 4 min drive - 3.0 km
  • Port of Palm Beach - 8 min drive - 6.8 km

Getting around

  • Palm Beach Intl. Airport (PBI) - 14 min drive
  • Boca Raton, FL (BCT) - 29 min drive
  • West Palm Beach Central Brightline Train Station (WPT) - 8 min walk
  • Brightline West Palm Beach Station - 9 min walk
  • West Palm Beach Station - 15 min walk

Restaurants

  • ‪Elisabetta's Ristorante - ‬1 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬2 min walk
  • ‪Duffy's Sports Grill - ‬2 min walk
  • ‪Lynora's - ‬2 min walk
  • ‪Grease Burger Beer and Whiskey Bar - ‬3 min walk

About this property

The Ben West Palm, Autograph Collection

The Ben West Palm, Autograph Collection offers a great location, putting you within a 15-minute walk of Clematis Street and CityPlace. Guests can take a dip in the outdoor pool or grab a bite to eat at Proper Grit, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 208 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive smart lock details
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, up to 50 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 57 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach nearby

Working away

  • 3 meeting rooms
  • Conference space (7791 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Dining

Proper Grit - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Spruzzo - Overlooking the ocean and pool, this restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20.00 to 40.00 for adults, and USD 10.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 145 per accommodation, per stay

Parking

  • Valet parking costs USD 57 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben West Palm, Autograph Collection offer free cancellation for a full refund?

Yes, The Ben West Palm, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ben West Palm, Autograph Collection?

Yes, there's an outdoor pool.

Are pets allowed at The Ben West Palm, Autograph Collection?

Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 145 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Ben West Palm, Autograph Collection?

Yes. Valet parking costs USD 57 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at The Ben West Palm, Autograph Collection?

No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (7-min drive) and Lake Worth Casino Building and Beach Complex (15-min drive) are both nearby.

What is there to do at The Ben West Palm, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. The Ben West Palm, Autograph Collection also has a garden.

Are there restaurants at or near The Ben West Palm, Autograph Collection?

Yes, there are 2 onsite restaurants, featuring local and international cuisine and ocean views.

What's the area around The Ben West Palm, Autograph Collection like?

The Ben West Palm, Autograph Collection is a short 8-minute walk from West Palm Beach Central Brightline Train Station (WPT) and 3 minutes' walk from Clematis Street. Travelers love the hotel's prime location.

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The Ben West Palm, Autograph Collection Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Food
Restaurant
Ambience
View
Drinks
Car
Rooftops

What guests liked

  • The rooftop pool area was great, offering nice views and food and drink service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Amazing stay!
Lisset, 1-night trip

10/10 Excellent

Wonderfull hotel
Nicoleta Paula, 4-night trip

10/10 Excellent

Absolutely amazing hotel. I definitely will be coming back.
Javier Sanchez, 2-night trip

10/10 Excellent

All was great but I must mentioned the wonderful the bed was along the pillows and sheet set
JOSE, 1-night trip

10/10 Excellent

Beautiful property perfect for attending fireworks on Clematis.
Marie, 1-night trip

10/10 Excellent

Great rooms, wonderful interior design of the hotel, amazing location, and the kindest staff. Very satisfied with our stay!
Jelena, 4-night trip

10/10 Excellent

Beautiful view and nice rooms. Very luxurious
Michael, 1-night trip

10/10 Excellent

Love customer service , my room, view and pool And restaurants and location.
Gity, 4-night trip

10/10 Excellent

It's beautiful and the staff is great!
ELIZABETH, 1-night trip

10/10 Excellent

5 star
Lauren, 2-night trip

10/10 Excellent

First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.
Elenie, 3-night trip

10/10 Excellent

Good place. The concierge was t helpful but whatever.
Mark, 3-night trip

10/10 Excellent

Great facility and staff.
ROBERT, 2-night trip

10/10 Excellent

Just a great upscale experience
Vincent, 1-night trip

10/10 Excellent

Beautiful property and wonderful staff!!
Linda, 2-night trip

10/10 Excellent

My wife and my love coming to the Ben. Never disappoints. Highly recommend.
Nathan, 1-night trip

10/10 Excellent

Will be back
Pamela, 1-night trip

10/10 Excellent

Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
Myles, 1-night trip

10/10 Excellent

Love the unique charachter of the hote. Extravagant enteriour.
Szabolcs, 2-night trip

8/10 Good

Room key fob kept not working and had to be changed a couple of times . Also, city view was actually view of a multi level parking lot
Margarita, 2-night trip

4/10 Poor

Check in was delayed, very noisy and busy at the hotel. Car took 40 minutes to come when we texted the valet. Way over priced for what the hotel is.
Edward, 1-night trip

10/10 Excellent

Beautiful hotel!
Rosalie, 1-night trip

8/10 Good

Great place
Caren A, 1-night trip

10/10 Excellent

Beautiful hotel. The staff was friendly, everything was clean, we enjoyed our weekend and would love to stay again!
Teri, 1-night trip

10/10 Excellent

Staycation for Winter wonderland

We had a great time at The Ben. We have attended work events here but decided to bring the kids and stay the night so we could go ice skating. It was a magical experience for all. The decorations were beautiful.
Tammy, 1-night trip