Shower would not drain. I tried to clear the clog, no success. Gross wading ankle deep in my own soap and dirty water after trying to get clean. Bathtub overflow plate has huge amount of white caulking on the top half - I have never seen caulk used in this application, it's not even smoothed out to be noticable, and it looked so out-of-place, sketchy, and cheap. The room clock was off by plus 30 minutes; I have no explanation.The metal on the bottom of the exterior entry door at the stairwell gets stuck into the concrete when the door opens and is gouging a hole in the ground. I nearly had a heart attack with the sound and sudden stop, almost ran into the door the first time and thought I had broken it. A guest at the lobby breakfast was snapped at by staff for making repeated requests for whip cream at the waffle station "we're working on it!!" No I'm sorry it is taking so long, no I'll bring it right to you... I expected a lot more class overall from a hotel under the Hilton umbrella. Beautiful neighborhood however.