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Obtener más información y modificar ajustesSe abre en una ventana nuevaHotel de 3,5 estrellas ideal para los aficionados al esquí con spa, cerca de Santa Fe Plaza
Hotel que se promovía como cercano al centro, sin embargo está a 2-3 km y nos tuvimos que…
dic. 22, 2018
They're severely understaffed, and could not find my reservation. After about an hour to…
jun. 11, 2021
El alojamiento afirma que sigue esta pauta de limpieza y desinfección: SafeStay (AHLA, EE. UU.).
Recuerda que al acumular 10 sellos consigues 1 noche extra*.
El spa abre solo algunos días. No se permite la entrada al spa de niños menores de 13 años sin la supervisión de un adulto.
Las camas supletorias cuestan 20.0 USD por noche
Se admiten mascotas con un coste adicional de 35 USD por mascota, por estancia.
Se admiten animales de servicio sin tasas.Se ofrece un servicio de transporte al aeropuerto con un coste adicional.
El servicio de transporte al aeropuerto para los niños cuesta 55 USD (solo ida).
Se ofrece un servicio de transporte al casino, al centro comercial y a la estación de esquí con un coste adicional
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Hay habitaciones aptas para mascotas disponibles, previa solicitud al alojamiento a través del número que figura en la confirmación de la reserva.
Se puede acceder a las aguas termales de 10:00 a 17:00.
No se permite la entrada al spa de niños menores de 13 años sin la supervisión de un adulto.
Los huéspedes pueden relajarse, ya que el alojamiento cuenta con extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios en las instalaciones.
Este alojamiento confirma que ha implementado medidas de limpieza adicional y de seguridad de los huéspedes.
La limpieza se efectúa con desinfectante, las superficies de contacto habitual se limpian con desinfectante entre una estancia y otra y las sábanas y las toallas se lavan a 60º C o más.
Se ofrece equipo de protección individual, como mascarillas y guantes, a los huéspedes.
Se aplican medidas de distanciamiento social; el personal lleva un equipo de protección individual; hay paneles de separación entre los huéspedes y el personal en las principales zonas de contacto; se mide la temperatura del personal de forma periódica y se proporciona desinfectante de manos a los huéspedes.
Es posible realizar el registro de salida sin contacto personal.
Se ofrece comida envasada individualmente para el desayuno, el almuerzo y la cena y a través del servicio de habitaciones.
Cada habitación permanece vacía durante un mínimo de 48 horas entre una reserva y otra.
El alojamiento afirma que sigue esta pauta de limpieza y desinfección: SafeStay (AHLA, EE. UU.).
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento. Las condiciones indicadas las proporciona el alojamiento.Para el servicio de traslado, ponte en contacto con el alojamiento al menos 48 horas antes de la llegada, llamando al número que figura en la confirmación de la reserva.
Para las partidas de golf, los servicios de masaje y los tratamientos de spa es necesaria una reserva previa, que se puede realizar llamando al alojamiento antes de la llegada, a través de los datos que figuran en la confirmación de la reserva.
Este alojamiento acepta tarjetas de crédito y pagos con el móvil. No se aceptan pagos en efectivo.
La tarifa del complejo turístico incluye:
Hemos incluido todos los cargos que nos ha facilitado el alojamiento. De todas formas, recuerda que estos pueden variar según la duración de la estancia o la unidad reservada.
Check in was easy enough. Outdoor door, leading to indoor rooms, was ajar and did not lock. Room was very warm coming in and the ac unit was on. Cold air was blowing out so not sure if it was just turned on prior to arrival. Window in room worked so opened window for cool air, blinds did not work so well. Pool looked nice people were swimming. Cool room decor. No usb plug in. Light bulb burned out in bathroom and light switch cover missing on one of the outlets in the bathroom. Overall okay for single night but wouldn’t want to stay longer than a day or two.
Jill, Viaje en familia de 1 noche, jun. 10, 2021
Comentario de un cliente real de Hoteles.com
The staff was very unfriendly and unhelpful. They were very short with customers. and would then talk about other customers when they were out of ear shout. Few amenities;(could be covid related) no microwaves no mini fridge . Pool had so many floating bugs. Place was very clean . Cleaning staff were very friendly and helpful. They should take over the reception.
david, Viaje en familia de 1 noche, jun. 10, 2021
Comentario de un cliente real de Hoteles.com
💯💯💯
Brianna, Viaje en familia de 1 noche, jun. 6, 2021
Comentario de un cliente real de Hoteles.com
It was terrible. Checking in on a Friday afternoon before Memorial Day, there was no one at the reception when we got there. We waited 10-15 mins for someone to show up to check us in. At a first sight the room was nice. In fact, we booked the hotel because the pictures of the room looked good. It went downhill from there. The water in the bathroom sink was coming out in a tiny stream that you could hardly wash your hands. The shower didn’t drain. The TV was broken. We killed a spider on the wall as soon as we got there. Then we noticed a sticky trap under the AC unit—probably because spiders and other bugs are not just a random occurrence. Anyway, the worst part about this were not issues with the room, since admittedly that can happen, but the staff’s handling of it. We called the front desk 3 times with no answer, then walked over to talk to the person who checked us in. We asked if someone could check out the issues while we are out of the room. To our surprise, the answer was no. Apparently the front desk attendant was the only employee on the premises and could not go fix the room (mind you again this was Friday afternoon before Memorial Day weekend). Then we asked if we could switch rooms. The answer again was no. The hotel offered to do nothing. There are many nice places in Santa Fe, go stay there and not at the Lodge—not only because of the bugs and broken stuff, but because it seems the management of the property does not care about its guests.
Viaje con amigos de 1 noche, may. 28, 2021
Comentario de un cliente real de Hoteles.com
Do not stay here. Hotel in very poor condition and service is the absolute worst. Was checked in by front desk clerk who remained on his phone call and passed me sticky notes asking for id, etc. We received room keys, unpacked, went to dinner and then when keys didn’t work upon return, we were told that we were not supposed to be in that room!! Same clerk argued he did not make the mistake. Just ridiculous, but tv did not work for 2 days, room was tidy but not clean. Will never stay there again or recommend this hotel.
Linda, Viaje en familia de 2 noches, may. 28, 2021
Comentario de un cliente real de Hoteles.com
The room was extremely dark and dingy, missing a nightstand and lamp. You could barely see in the bathroom. It would be kind to classify this hotel with 2 stars.
Viaje de 1 noche, may. 28, 2021
Comentario de un cliente real de Hoteles.com
Very disappointed as the hotel is not so clean; far from what is advertised and photo posted. We didn’t have a ref or a microwave in the room. We were told that those are only available in the suites. No breakfast options. Carpet is kind of sticky and dirty. Laundry is available but on the “other” building. It was a 3-day-2-night cringy stay for me and my kids.
chester arwin, Viaje en familia de 2 noches, may. 22, 2021
Comentario de un cliente real de Hoteles.com
It is older but in good shape. Understaffed st checj in. No information given about how to get ice oir about the restaurant nearby. No one answered tge phone when i called the number given for information
Candy, Viaje de 1 noche, may. 17, 2021
Comentario de un cliente real de Hoteles.com
Older hotel with lovely decor, 20 minute walk to Santa Fe downtown plaza. No food in hotel, but you can call for delivery or walk 15 minutes to grocery store and food nearby, as well as pharmacy and other stores. I had a room with a lovely view, big, beautiful pool, mountains, green grass, trees. Very peaceful, kid and pet friendly.
Anita, Viaje de 5 noches, may. 16, 2021
Comentario de un cliente real de Hoteles.com
Good
Vicky C, Viaje en familia de 1 noche, may. 15, 2021
Comentario de un cliente real de Hoteles.com
