Rydges Lakeland Resort Queenstown

We had planned to spend a few days in Queenstown, have a day out, watch a movie in house, out for a beer or two and a nice meal then return to our room and enjoy the rugby league on TV. The first day we lost SKY channels but it was fixed, no such luck on Friday, Saturday or Sunday, resulting in a long cold walk to find a pub showing the games late at night. I was not happy when told the same story every day "they are working on it" not a happy couple.

We had a lake view king room that was a little dissapointing especially for the price. We had recently stayed at the Rydges Wellington Airport and found the room to be much nicer for much less money. There wasn't even AC in the room.

Nice and comfortable room, have all the essential things needed. Great view and good service.

Very small room. Ordinary breakfast.

Breakfast was great. View was amazing from balcony of room. Room was clean. Staff was friendly and helpful. Parking on site and quick 10-15 minute walk to anything we needed in town. Bathroom design could use improvement, poor ventilation as well as a bad design for the shower door. Even with the door pulled into the tub, water is still able to run down the corner of the wall and down the side of the tub. Also wasnt able to get a full itemized receipt upon check out.

The room was average and a bit worn, although the bed was very comfortable. The view from the room was fantastic, although the balcony floor was quite dirty and had pieces of chips on it. The bathroom door was recently repainted, but that made it almost impossible to close, and a screw was missing from the sliding glass door lock so that it was difficult to lock correctly. The main restaurant buffet was very expensive, so we did not eat there. But, the staff were very helpful. Overall, it met our needs, it just needs a little work!

T

The location and views are amazing. Hotel has no air-conditioning, and paper-thin walls transmit noise from other rooms quite loudly. Parking in their open car park is $15 nightly, and the street outside usually has no free parks available. One gripe was that after hanging a No Service Required sign up, to let them off servicing the room in exchange for $10 off food and beverages, this apparently did NOT apply to minibar use, from the fridge in the room. This was mis-leading and must save them quite a bit in service staff wages, to visitors who get nothing back from it. Good TV and friendly staff.

The room smelt very strongly of cleaning products which was overpowering and the shower leaked very heavily.

We enjoyed the benefits of being a member and the restaurant on the top floor was great and the food was excellent. The rooms are spacious and comfortable but a bit dated. Overall very good