Hampton Inn Hot Springs

Room was nice but the carpet needed cleaning. There were a couple of stains where something had been spilled.

This hotel is a newer property and is kept in very clean condition. The bed was one of the more comfortable ones compared to other recent hotel stays. The building is set off of a main road by about 1 block, reducing the noice from traffic. Good value.

Great place to stay!

Clean and easy! Hopefully will be coming back when there’s a better time for exploring!

Vacation trip to hot springs with family the stay was absolutely clean staff was very nice my 9 year old son even recognized the staff being very nice I would love to Book again

This was my 2nd time to stay here. The first was a quick overnight trip & I didn’t really notice any problems. The 2nd stay was 3 nights & I still recommend this hotel. It’s located close to Central Ave but also in a nice, quiet neighborhood. Our fridge was out but the attendant came up and it was just a switch on the back that had gotten turned off. The only problem I did have was bc of Covid restrictions but I wish Expedia had the guidelines & restrictions for you when you booked through them. The pool was open from 9-9 but had a limit on how many could be in at a time. You had to have your temperature checked (not a big deal). You had to wear masks coming & going (again, not a big deal). The biggest deal for me was the breakfast was shut down due to Covid. I actually planned our trip around having a free breakfast. They offered a “sack breakfast” which was a muffin, breakfast bar, Apple & water, but my kids don’t like those things. Again, the hotel accommodated very well. I just wish I had known beforehand of the minor changes/delays. Overall, a great hotel and we will most definitely stay here again.

We arrived on a Saturday afternoon and check in was quick and efficient. The young lady at the front desk was friendly and helpful. When we got to our room the bedding and fixtures were very clean. The bathroom floor had several crumbs and dust. the bathtub Had a few stains but was otherwise very clean. Around 6 AM someone started knocking on our door. We were a corner room so the noise that followed could have only been the maid service I’m guessing. The door to the exit kept slamming over and over again and there was a ton of noise from 6 AM onward. Overall I would say our stay was pleasant but if you’re not an early riser you may be a little bit inconvenienced.

The ladies at the front desk was great. They was friendly and a good sense of humor as well. The only negative feed back i have is the maids did not make the beds the next day. Other than that it was a good visit.

Pros: - Front desk staff were super friendly and accommodating, especially the lady who works the evening shift. - Great location next to the main strip with lots of shopping and restaurants. - Room was decently clean. - Very safe location. - Overall an okay hotel. Would stay again if a bigger room was available. Cons: - Room w/2 double beds was a very tight fit for 4 people. There was barely enough room to walk between the entertainment center/desk and beds. - Beds were very hard and uncomfortable. - Due to COVID, they are not currently offering a hot breakfast and are instead providing sack breakfasts that you can pick up at the front desk. Sack breakfast consists of a small bottle of water, granola bar, small muffin, and piece of fruit (we received apples). While I appreciate the effort and understand a lot of businesses are having to operate outside of the norm, I feel they should have just discounted the hotel price and forgone the sack breakfast altogether, since my selecting their establishment was largely based on a free hot breakfast and nothing was mentioned about the alternative when I placed the reservation. We ended up having to eat out for breakfast.

Our stay was great. Ms Cindy was truly amazing and incredibly welcoming. She made us feel right at home and was a pleasure to speak with.