The room was on the top floor, 90F and the AC unit was broken or something, it would not cool the room. We told the front desk we needed to make other plans, but they have offered no refund -- it was booked as a non-refundable visit, but of course that assumes the room is provided as advertised, and it was not. They claimed it had a working AC and that was absolutely not the case, resulting in a room that was too warm to sleep in.