Upon arrival, they could not find a reservation for Friday only for Saturday. The first room that we were put in the door did not lock, there was still garbage in the bathroom garbage can and a shower curtain was laying across the bed. We switched rooms but in that room, the desk lamp did not work, there is no coffee or coffee, cups, and at night the air conditioning unit began to make loud banging noises so we had to turn it off. according to hotels.com we thought that parking was free, but it is not. The facility is beautiful, but not up to the standards it is rated.