4/10 Aceptable
12 de dic de 2025
Room very ordinary. Nice view of the golf course. Staff very unfriendly. My wife first noticed when she went to reception to request more body wash for the bathroom - abrupt and arrogant response. Then on our departure two days later, it was pouring with rain and we had to take our bags to check out at reception some 50 metres or so from our apartment building. Shortly after 10.00 am reception called the room to tell us we were late to check out. We explained that we were waiting for a break in the rain. They responded that if we did not come to check out, they would charge us another night. I asked if there was a golf buggy available to get us to reception as I had seen them on site. The response was that they do not provide buggies and repeated the threat of an additional charge. We had to run through the rain with our bags to avoid the threat. No service culture there at all. How difficult would it have been to simply ask us to please come to reception as soon as we can when there is a break in the rain.
Peter
Peter, viaje de 4 noches
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