Scandic Neptun

The hotel rooms needs an upgrade. Very worn out and not as clean as it should be to this price

Room decor and facilities were old and didn't look like they had been renovated in decades. Not enough power points, no convenient place to boil the jug, cupboard door wouldn't shut. In the bathroom no bath mat, weak shower with lukewarm water at best, bath was slippery and high sided and it was scary to get in and out of it without a grab bar (it was a shower over bath). No toiletries were provided, just a soap and shampoo dispenser mounted on the wall. Room smelt of old cigarette smoke. These would have been acceptable had the price been at the level of a budget hotel but not at the price we paid for it. Only redeeming feature was that buffet breakfast was large and varied. Hotel is about 1 km walk from the train station and taxi ride to the airport cost NOK 480.

Convenient city center location. Friendly staff. Excellent breakfast.

The stay was fine. Nothing exceptional, though the breakfast was great. I was really dissapointed with the staff though. I tried to a reserve a 4 am taxi to the airport the day before, but was told it wasn’t necessary because taxis run all the time and it would be a 3 minute wait, max. They also said there was always someone at the desk to call one if I needed it. The next morning, there was no one at the desk. I had to find a cleaning person, who had to call around to find someone. Then I was told I had to have reserved a taxi the day before because it would be up to a 30 minute wait. It was almost that (so after find the hotel clerk and waiting, almost 40 minutes later than planned) and I made it to the airport but I only had about 15 minutes to spare before boarding, which for international travel is too close for comfort. That left the whole experience something to be desired.

Nice location, very friendly staff and excelent breakfast. More than value for money.