When we first pulled up to Days Inn in Albion, MI there were two cars in the parking lot that looked like it had been robbed. The wheels were missing and sitting on bricks. Next, there were boxes sitting outside the hotel entrance almost blocking the doors. Once I entered the property, I had rung the bell four times before I started walking around the hotel looking for someone to help me. While walking around I noticed that the pool which was one of the reasons I booked that location was empty with blue tarts laying over top of it. I asked the gentleman who finally came to the front desk about the pool and he said it hasn’t beee. Open for two years which was disappointing. Because of the look of the hotel conditions, I asked to see my room “127” to check its cleanliness before checking in. Once I went to observe the room, I notice that two of three lamps didn’t have a light bulb. All three lamps were dusty like it hadn’t been cleaned in months. The chair to the table had stains on it and was sitting in between the queen beds instead of under the desk. The bathroom tube was dirty, the shower head look rusted and the towels and wash rags had stains on them. I called the complaint into Expedia and asked for a refund for my two night stay and they said they had to call the hotel to get approval from the manager for the refund but the guy at the front desk told Expedia that there was no manger available at the hotel. I asked if a supervisor was available and he said no. Terrible!
