This Hotel does not live up to DoubleTree standard, not others that I’ve stayed at least. The hotel is old, mediocre stay at best. My room was clean but stains on the counter, peeling paint on ceiling, dusty. The AC was on 65 blowing cold air, outside temp had gotten down to below 40 at night, high 50. I let the front desk know. A guy came up rattled around in the vent & said it’s fixed. It was not. I didn’t bother calling again. The next morning I woke up the thermostat was on 63 blowing cold air.
The water temp never got ‘hot’, it was a warm/cool. This was the most uncomfortable stay I’ve ever had. I was in town for the NBA game & a concert. I left 8:30am on my checkout date because of how uncomfortable my stay was.
The staff I did encounter were nice but I won’t stay again. The hotel needs an upgrade. I’d also like to mention that the window in the room slid open, no screen. this is not safe, especially if you have children. I was on the 9th floor.