A true 4 star property. Stayed for 8 nights and was told my room would be only cleaned/serviced once, mid-week…however, it was never cleaned for the entire 8 nights. Towels were flimsy and this was made obvious compared to the rest of the finishes which reflected a true 4 star quality. Room had a kitchen with dish soap/sponges/dishes/pots/utensils/dish washer/etc. No paper towels were provided. Staff was friendly and I was able to secure an early checkin for an additional fee. Luggage storage is available at no charge. Small gym. Breakfast available for a fee. Free filtered water, hot chocolate, and coffee available in the dining room. 2 washers and 2 dryers were available for use on the lobby level for a fee. Very convenient location a 3 minute walk to the closest metro station. Safe neighborhood. A supermarket was a 5 minute walk and there were more markets a short walk of about 20 minutes away. It was nice to return to a quiet space after long, busy days of crowds and sightseeing. Gate, building and elevators all require a keycard to enter. Stayed in late November and neither the heat, nor a/c control worked. However, the room was comfortable with the window cracked as needed. Windows are secured by a short, 5” cable which limits the ability to open it any wider than than about 5”. Comfy beds, nice shower, no tub, modern bathrooms, 2 extra pillows in the closet. In room safe available for valuables. Hair dryer available as well. This is a great place to stay!