2/10 Mediocre
11 de dic de 2021
Upon arrival we were informed that we still owed $48 even though we had a receipt to show that we had paid the full amount.
Finally a manager came in and said just to pay $14. It was so late we had no other choice except to pay the demand. A bullet vested security guard led us to our room after we went back to the front because our key did not work. Again the security guards key did not work so then we were told to call maintenance and have them lettuce in once they determined that he did not work for them also. Is persistent knocking on the window resulted in resulted in no reply from the inside managers or night shift. This hotel needs to come off Expedia's list it is unsafe it is dirty it is incompetent people and we want our money back.
Diana
Diana, viaje en familia de 1 noche
Comentario de huésped verificado de Expedia
