It was close to our destination. BUT, it went down hill from there. We booked a NON-smoking room with a king size bed, we got 2 queens. The room had clearly been smoked in, we couldn't shower because the handle in the tub came off, TV didn't work, no coffee maker and the pool he said was under renovation. I looked and nothing had been done in the pool except to drain it. I reserved the room for 2 nights, we left the first morning. I will NEVER stay there again, and will inform anyone I know that is planning a trip the Chippewa Falls, WI NOT to stay there.
We are expecting you to refund the money that we paid for the 2nd night that we didn't stay. I would also like someone to follow up with me regarding to the above complaints.
Doesn't anyone from your organization ever inspect these hotels to check if they are what they claim to be? I wouldn't stay there if it were FREE.
Regards,
Thomas D DeMuth
tdemuth@mhtc.net
608-215-8690