Ver todos los alojamientos

Grand Royal Antiguan Beach Resort

Alojamiento de 4.5 estrellas
Hotel junto a la playa en St. John's con 2 restaurantes y piscina al aire libre

Elige las fechas para ver los precios

Tus meses actuales son December de 2024 y January de 2025.
diciembre de 2024
enero de 2025

Galería de imágenes de Grand Royal Antiguan Beach Resort

Ubicación a pie de playa, arena blanca y cabañas de uso gratuito
Habitación estándar, 1 cama de matrimonio grande, vistas a la montaña | Ropa de cama hipoalergénica, caja fuerte, escritorio y cortinas opacas
Recepción
Vistas desde el alojamiento
Ubicación a pie de playa, arena blanca y cabañas de uso gratuito

Comentarios

5,6 de 10

Servicios populares

  • Bar
  • Para no fumadores
  • Piscina
  • Habitaciones comunicadas disponibles
  • Gimnasio
  • Spa
Servicios principales
  • Servicio de limpieza diario
  • En la playa
  • 2 restaurantes y 2 bares con salón
  • Piscina al aire libre
  • Terraza en la azotea
  • Desayuno disponible
  • Wifi en el vestíbulo
  • Gimnasio abierto las 24 horas
  • Cabañas de playa de uso gratuito
  • Sombrillas
  • Toallas de playa
  • Piscina infantil
Para familias
  • Piscina infantil
  • Parque infantil
  • Servicio de cuidado infantil en la habitación (de pago)
  • Habitaciones comunicadas o contiguas disponibles
  • Cuarto de baño privado
  • Televisión por cable o satélite

Opciones de la habitación

Filtros disponibles para las habitaciones
Se muestran 4 de 4 habitaciones

Abrir todas las fotos de Habitación estándar, vistas al mar

Ropa de cama hipoalergénica, caja fuerte, escritorio y cortinas opacas

Habitación estándar, vistas al mar

Servicios destacados

Balcón amueblado
Aire acondicionado
Habitaciones conectadas disponibles
Televisión
Juegos de cama hipoalergénicos
Cortinas opacas
Baño privado
Secador de pelo
  • Vistas al océano
  • 4 huéspedes
  • 2 camas dobles O 1 cama de matrimonio grande

Abrir todas las fotos de Habitación estándar, 1 cama de matrimonio grande, vistas a la montaña

Habitación estándar, 1 cama de matrimonio grande, vistas a la montaña | Ropa de cama hipoalergénica, caja fuerte, escritorio y cortinas opacas

Habitación estándar, 1 cama de matrimonio grande, vistas a la montaña

Servicios destacados

Aire acondicionado
Habitaciones conectadas disponibles
Televisión
Juegos de cama hipoalergénicos
Cortinas opacas
Baño privado
Secador de pelo
Cafetera y tetera
  • Vista a la montaña
  • 4 huéspedes
  • 1 cama de matrimonio grande

Abrir todas las fotos de Habitación estándar, vistas a la laguna

Ropa de cama hipoalergénica, caja fuerte, escritorio y cortinas opacas

Habitación estándar, vistas a la laguna

Servicios destacados

Aire acondicionado
Habitaciones conectadas disponibles
Televisión
Juegos de cama hipoalergénicos
Cortinas opacas
Baño privado
Secador de pelo
Cafetera y tetera
  • Vistas a la laguna
  • 4 huéspedes
  • 2 camas dobles O 1 cama de matrimonio grande

Habitación estándar, 1 cama de matrimonio grande

  • 4 huéspedes
  • 1 cama de matrimonio grande

Alojamientos similares

Exterior

Royalton Antigua, An Autograph Collection All-Inclusive Resort

Piscina
Spa
Aparcamiento gratis
Wifi gratis
7.4 sobre 10, Bueno, (711)
El precio actual es de 491 €
incluye tasas e impuestos
Del 10 ene al 11 de enero de 2025
Royalton Antigua, An Autograph Collection All-Inclusive Resort
Mod logo
Inicia sesión para echar un vistazo a las ventajas y los descuentos de los que puedes disfrutar. Cuantas más aventuras, ¡más recompensas!
Iniciar sesiónRegistrarme gratis

Información sobre la zona

Mapa
Deep Bay, Five Islands Village, St. John's, Antigua

Qué hay en los alrededores

  • Playa de Deep Bay - A 1 min a pie
  • Heritage Quay - A 9 min en coche
  • Playas de Hawksbill - A 15 min en coche
  • Bahía Galley Bay - A 16 min en coche
  • Playa de Dickenson Bay - A 31 min en coche

Cómo moverse por la zona

  • Plymouth (MNI-Gerald's Field): a 49,4 km
  • St. John's (ANU-A. Internacional de V.C. Bird): a 34 min en coche (13 km)

Restaurantes

  • ‪Hemingways Caribbean Cafe - ‬A 9 min en coche
  • ‪Score - ‬A 3 min a pie
  • ‪KFC - ‬A 10 min en coche
  • ‪Big Banana - ‬A 9 min en coche
  • ‪Harbour View Bar & Cafe Antigua - ‬A 9 min en coche

Acerca de este alojamiento

Grand Royal Antiguan Beach Resort

En Grand Royal Antiguan Beach Resort, podrás relajarte en una cabaña gratuita o tumbarte bajo una sombrilla en la playa, o disfrutar de actividades como esnórquel, parasailing y windsurf. En la piscina al aire libre lo pasarás en grande, y el spa garantiza un buen momento de relax, con servicios de bienestar. Aquí tendrás para elegir, con 2 restaurantes donde comer y 2 bares con salón para refrescarte con una bebida. Una terraza en la azotea, un gimnasio abierto las 24 horas y una piscina infantil son otras de las instalaciones destacadas en este hotel de lujo.

De un vistazo

Tamaño del hotel

  • 265 habitaciones
  • Cuenta con 8 pisos

Entrada y salida

  • Se puede efectuar el registro de entrada a partir de las 15:00
  • Se puede efectuar el registro de salida hasta las 12:00

Restricciones relacionadas con tu viaje

  • Consulta las restricciones por el COVID-19.

Instrucciones especiales de entrada

  • El personal de recepción estará esperando a los huéspedes a su llegada.

Documentación para el registro de entrada

  • Es obligatorio presentar una tarjeta de crédito o de débito, o dejar un depósito en efectivo, para posibles cargos adicionales.
  • Pueden pedirte un documento de identidad válido.

Menores

  • Cunas no disponibles

Mascotas

  • No se admiten mascotas ni animales de servicio

Internet

  • Conexión wifi en las zonas comunes*.
  • Conexión a Internet wifi en las habitaciones*

Aparcamiento

  • Aparcamiento sin asistencia gratuito en las instalaciones

Información adicional

  • Alojamiento para no fumadores

Instalaciones del alojamiento

Comida y bebida

  • Desayuno a la carta (de pago) disponible todos los días de 07:00 a 10:30
  • 2 restaurantes
  • 2 bares o lounges
  • Cafetería
  • Área para parrillas
  • Servicio de habitaciones con horario limitado
  • Bar-cafetería

Para los más pequeños

  • Piscina infantil
  • Parque infantil
  • Servicio de cuidado infantil en la habitación (de pago)

Actividades

  • En la playa
  • Tenis
  • Clases de aeróbic
  • Vóleibol
  • Parasailing
  • Vela
  • Moto de agua
  • Esnórquel
  • Esquí acuático
  • Windsurf
  • Pesca
  • Golf en las inmediaciones
  • Rutas a pie o en bicicleta en las inmediaciones
  • Kayak en las inmediaciones

Teletrabajo

  • Centro de negocios abierto las 24 horas
  • Sala de ordenadores
  • Centro de conferencias

Servicios

  • Servicio de recepción 24 horas
  • Servicio de tintorería
  • Consigna de equipaje
  • Servicio de celebración de bodas
  • Atención multilingüe
  • Portero o botones
  • Cabañas de uso gratuito
  • Toallas de playa
  • Sombrillas de playa
  • Sombrillas de piscina

Instalaciones

  • 1 edificio
  • Caja fuerte en recepción
  • Terraza en la azotea
  • Jardín
  • Televisión en zonas comunes
  • Gimnasio abierto las 24 horas
  • Una piscina al aire libre
  • Servicios de spa

Accesibilidad

  • Ascensor

Servicios de la habitación

Entretenimiento

  • Televisión
  • Canales de televisión por cable

Total comodidad

  • Sistema de aire acondicionado
  • Cafetera y tetera
  • Tabla de planchar con plancha

¡Duerme de maravilla!

  • Ropa de cama hipoalergénica
  • Cortinas opacas

Te encantará

  • Masajes en la habitación

Higiene

  • Baño privado
  • Bañera
  • Artículos de higiene personal gratuitos
  • Secador de pelo

Opciones de conexión

  • Escritorio
  • Wifi (de pago)

Comida y bebida

  • Frigorífico (previa solicitud)

Información adicional

  • Servicio de limpieza diario
  • Caja fuerte
  • Habitaciones comunicadas o contiguas disponibles

Características especiales

Spa

Los huéspedes pueden darse un capricho en el spa de las instalaciones.

Restauración

The Lobby Bar: bar en las instalaciones. Se ofrece happy hour.
Beach Hut: bar en las instalaciones. Abre todos los días.
Lagoon Café: restaurante que ofrece cocina caribeña y sirve desayunos, almuerzos y cenas. Los huéspedes pueden disfrutar de bebidas en el bar. Abre todos los días.
Waterfront Restaurant: restaurante que ofrece cocina caribeña y sirve almuerzos y cenas. Los huéspedes pueden disfrutar de bebidas en el bar. Es preciso reservar. Abre solo algunos días.

Tasas y políticas

Tasas obligatorias

Deberás pagar los siguientes cargos al alojamiento a la entrada o a la salida (es posible que las tasas incluyan los impuestos aplicables):
  • Tasa municipal: 5.00 USD por persona y por noche. Esta tasa no se aplica a menores de 6 años.

Extras opcionales

  • La conexión wifi está disponible en las habitaciones con un coste de 5.00 USD por noche (tarifa sujeta a cambios).
  • La conexión wifi en las zonas comunes cuesta 5.00 USD por noche (tarifa sujeta a cambios).

Menores y camas adicionales

  • Hay un servicio de guardería en la habitación por un coste adicional.

Política del hotel

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Este alojamiento acepta tarjetas de crédito.
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento. Las condiciones indicadas son proporcionadas por el alojamiento.

Conocido también como

Grand Royal Antiguan Beach
Grand Royal Antiguan Beach Resort
Grand Royal Beach
Grand Royal Beach Resort
Grand Royal Antiguan Beach Hotel St. John`s
Grand Royal Antiguan Beach Resort Antigua/Saint John Parish
Grand Royal Antiguan St John's
Grand Royal Antiguan Beach Resort Hotel
Grand Royal Antiguan Beach Resort St. John's
Grand Royal Antiguan Beach Resort Hotel St. John's

Preguntas frecuentes

¿Hay piscina en Grand Royal Antiguan Beach Resort?
Sí, hay una piscina al aire libre y una piscina infantil.
¿Grand Royal Antiguan Beach Resort admite mascotas?
No se admiten mascotas ni animales de servicio.
¿Ofrece Grand Royal Antiguan Beach Resort aparcamiento en las instalaciones?
Sí, hay aparcamiento gratis.
¿Cuál es el horario para realizar la entrada y la salida en Grand Royal Antiguan Beach Resort?
La entrada se realiza a partir de las 15:00. La salida se efectúa a las 12:00.
¿Dispone Grand Royal Antiguan Beach Resort de casino en sus instalaciones?
No, este hotel no tiene casino, pero está cerca del King's Casino (a 9 min en coche).
¿Qué se puede hacer en Grand Royal Antiguan Beach Resort y en los alrededores?
Pásalo en grande con las actividades que se ofrecen en las instalaciones, como parasailing, navegación a vela y esquí acuático, y mejora tu saque en las pistas de tenis. Además, el alojamiento ofrece aún más actividades recreativas, como clases de gimnasia y vóleibol. Date un chapuzón en la piscina al aire libre y disfruta del resto de instalaciones de este hotel, entre las que se incluyen 2 bares y un gimnasio abierto las 24 horas. Grand Royal Antiguan Beach Resort dispone también de servicios de spa y un jardín.
¿Hay algún restaurante en Grand Royal Antiguan Beach Resort o en sus inmediaciones?
Sí, cuenta con 2 restaurantes, que ofrecen cocina caribeña.
¿Qué tal está la zona de Grand Royal Antiguan Beach Resort?
Grand Royal Antiguan Beach Resort se encuentra a tan solo 1 min de Playa de Deep Bay y a 18 min de Fort Barrington si vas andando.

Comentarios sobre Grand Royal Antiguan Beach Resort

Comentarios

5,6

7,4/10

Limpieza

6,8/10

Personal

5,4/10

Instalaciones y estado del alojamiento

Comentarios

2/10 Mediocre

Tengan cuidado.
El hotel está en completo abandono, sin mantenimiento.
Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

BETTER THAN EXPECTED!
Was apprehensive about selecting this hotel due to the noted poor ratings. Decided to stay there due to the near proximity to St. John's. So I went there with limited expectations. I was surprisingly pleased with my stay there. Very friendly staff especially Mr. Joseph at the front desk. Maybe I was just there at the right time but the environment was peaceful and quiet. The property is attached to a beautiful beach that captivates the most picturesque sunsets. There is an adequate restaurant on the property and a nice pool. The rooms are clean with mini fridge and Wifi. There is a small exercise room that can use some upgrading or at least the addition of some free weights but has a universal machine and is serviceable. The only downer was during my checkout dealing with a rather rude woman at the desk. Overall I would still give it a thumbs up!
Comentario de huésped verificado de Expedia

2/10 Mediocre

Worst Hotel I have stayed in!!!
On arrival no bell boy for luggage. At dinner only myself and my wife same breakfast, same dinner and breakfast. No entertainment. 1 restaurant, 1 bar. Dirty pool, broken loungers and worst of all inedible food at exorbitant prices compounded by the ++ taxes. We had to stay Saturday, Sunday but left on Monday as soon as possible. Web site a pack of lies and Expedia should not have sent us there!!!
Comentario de huésped verificado de Expedia

2/10 Mediocre

Pools were disgusting, no activities as listed
Do not go to this hotel unless you plan not to use the pool or any of the activities listed in the description. We went for Christmas '16, there was not one decoration or bit of music for the holiday. There was nothing to do there. The description lists parasailing, jet skis, etc but there was nothing there. Beach chairs were chained up. There was a dock to see the sunken ship which lies in the adjacent bay and that too was closed. Pools were unusable. They were disgustingly dirty and appeared not be cleaned in weeks, maybe months. Lounge chairs were not provided. Rooms were ok, tvs were old. Place looked a bit run down and deserted. The only upside was the food. It was fresh and well-prepared. Restaurant staff nice. A ride from this hotel to anywhere was $30 round trip, as it in the middle of nowhere.
Comentario de huésped verificado de Expedia

2/10 Mediocre

Do Not Waste your Money
This was the WORST Hotel we have ever booked. We could not stay here. We asked for a refund, but will be checking our credit card to make certain they are not charging us. They put us in a room - the air conditioning was not working. They told us they were sold out - booked solid.....only 3 cars in the parking lot. We attempted to stay. The air conditioning did not work in the second room; the maid never came; there was NO ONE in this hotel. We believe they only had 8 rooms working and even those didn't have air conditioning. When we went to check out after the first night, the person at registration did not seem surprised when we were checking out or telling them that the air conditioning did not work in the second room. The property is old, needs a serious facelift.
Comentario de huésped verificado de Hoteles.com

4/10 Aceptable

This hotel should not be open
My stay at this hotel was so disappointing. It has so much more potential. The hotel sits on a large piece of land but its falling apart (literally). It boasts having several restaurants on its website but only one was open. The pools looked disgusting. I wouldn't dare set foot in the pool. The beach is nice but it was deserted. However, the rooms were clean and spacious. The prices at the restaurant were pricey. Pretty ridiculous. I've heard from the locals that the hotel was shut down for some time and recently opened about a year ago...but when you speak to the staff they say they've been working there for 10+ years. The hotel is also secluded so you have to take a cab everywhere, which can be pricey.
Comentario de huésped verificado de Expedia

4/10 Aceptable

Was nothing to write home about, the staff in the dining room was nice they is the only thing that was good about the hotel. Front desk clerk he was not pleasant. The air condition in the room they put me, did not work the toilet seat was nasty and brown, bathrooms was out dated. I could go on and on. Would not stay there again, also was too far
Comentario de huésped verificado de Hoteles.com

4/10 Aceptable

Almost Abandoned
there are 6 employees for the entire hotel. only part of the 3rd floor is open for guests and they have signs that they are doing repairs on 3/4th of the hotel, which is falling apart ( there is no work being done). DON'T STAY HERE. the only nice thing was the service at the bar.
Comentario de huésped verificado de Expedia

10/10 Excepcional

in a nutshell... love the hotel
We had an amazing time the entire staff was nice and friendly they insured our stay was pleasant. The manager was very nice and was available if we ever had any issues. The females at the fro t desk wasn't informative but the young man that works at night answered all out questions. The rooms were clean and the AC was great. The beach was nice and clean as well as the beach. The chef was nice he came out so we could tell him thanks. The waitress were very nosey ease dripping on our convos but other than that they were nice. This hotel is secluded from everything but minutes to the town where everything us at your fingertips. Keep in mind this hotel has the potential to be a 5 star but I'll say its on a 4 star level.
Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

Great staff, Amazing Views!
The staff were very friendly and extremely thoughtful to children. The beach and the views were amazing. Overall we had a great stay and we will definitely visit again.
Comentario de huésped verificado de Expedia

2/10 Mediocre

Lies lies and more lies
Everything on this website about this hotel is a lie. They don't have more than half of the amenities listed. The hotel is very run down and needs to be painted and fixed. The wifi is HORRIBLE I tried to connect and it took me almost two days until I finally did. When I addressed this issue to the staff they gave me attitude about it and wouldn't even help me at all and said it wasn't there issue. The hotel beds are not even queens beds it's a LIE they are full beds and are highly uncomfortable the rooms are also filled with mosquitos. When we complained to the manager about the amenities the staff laughed and said Expedia needs to update their information because there is no amenities whatsoever in this hotel Except the pool and beach I HIGHLY RECCOMEND NOT GOING TO THIS HOTEL YOU WILL REGRET IT!!!!!!!
Comentario de huésped verificado de Expedia

6/10 Bueno

Great basic hotel No luxuries.
The hotel has great bones, but clearly needs a major renovation. Clean rooms, gorgeous beach, friendly and helpful staff. Basics are fine, but wifi was terrible, and the rooms need work.
Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

Not the end of the world
If you've ever wondered what it's like to have an almost private mansion, beach and pool, here is your chance. Lots of reviews complain about the decor and state of the building. Frankly this is what Hawaii will look like in 5-10 years. Floors 1-3 are under renovation. Not that I saw any work getting done. There is an article in the Observer magazine. It talks about the government taking over derelict properties. This property is under review by the government. Use your favourite search engine to find it. The cleaning staff was great. They managed to remove all the sand we tracked into the room every day. This is a great hotel for 2-3 days if you have a vehicle. If you are someone who needs to see and be seen by hundreds of people this isn't for you. It's a great property for kids. They can't wreck anything and there is no one around to hear them. The all inclusive option is expensive. I was quoted $250-$330USD/day. Three of us in the room. We got lucky. Booked the least expensive room and ended up with an ocean view. Worst case scenario, you'll be on the 4th floor facing the hill behind the hotel. Of course there are a few bad things. The dead cockroach that came out of the ice machine. The elevator always resets to the top floor. If you're not happy with this place, the internet is just strong enough to book another property.
Comentario de huésped verificado de Hoteles.com

8/10 Muy bueno

Former . . . and future gem!!
Booked through Hotels.com when travel/flight/cruise arrangements were disrupted so "sight unseen". Although the facility has been allowed to run down, the original facility was tremendous and there are plans to refurbish. Rooms were excellent and the beach unparalleled. The staff could not have been more helpful and the new manager is a consumate host and will help the facility get back to prominence. Recommend you give it a shoot.
Comentario de huésped verificado de Hoteles.com

6/10 Bueno

Nice hotel they should promote more
Ac not woking room and facilities clean landscaping needs attention nice staff WiFi good. Business stay great
Comentario de huésped verificado de Expedia

6/10 Bueno

This hotel has seen better days. It seems as though it used to be a point of destination with 1st class accommodations and beach front property. Consequently this place requires maintenance, which is the issue. Beautiful place but ownership needs to take care of it better.
Comentario de huésped verificado de Hoteles.com

10/10 Excepcional

Fun in the sun
I had an awesome time and I will be back next year!!
Comentario de huésped verificado de Hoteles.com

4/10 Aceptable

hôtel bon rapport qualité prix
Personnel agréable, les chambres sont correct pour le prix, une très belle plage et une salle de sport neuve, une superbe vu depuis la chambre sur le balcon un tout petit point négatif restaurant hôtel est cher puis l hôtel mérite un ravalement mais il reste tout de même correct
Comentario de huésped verificado de Hoteles.com

6/10 Bueno

good for the price
We received a discount by booking flight and hotel on Expedia. The hotel has some shortcomings, but we were satisfied with the value in relation to the price we paid. Desk clerk was rude at check in. Restaurant over priced. Near a bad location. But security is good with guard at the gate and on the grounds 24/7. Free upgrade to beach view. Rooms were clean and maid service was good. View from the room was excellent. AC in room is adequate but could use improved circulation into bathrooms and sleeping area. It blows too hard directly on the desk area for someone sitting there. I was sweating in the bathroom and on the bed and cold at the desk.
Comentario de huésped verificado de Expedia

4/10 Aceptable

Continuous cold water.. Lovely Hotel Staff Huge lack of hotel facilities such a shame
Comentario de huésped verificado de Expedia

4/10 Aceptable

The resort is very old, almost empty. Doesnt look like the picture and apparently those that travel to Antigua avoid it. The area where it is located has great beach, but nothing else there. Too expensive. Only place one can dine is in the hotel - expensive and not very good food. English Bay or Jolly Harbour would be way better areas to stay.
Comentario de huésped verificado de Expedia

4/10 Aceptable

Not quite the Bates motel, because nobody dies
This hotel is in a beautiful Caribbean country - my mother said to say something nice or not at all. My wife and I were the only guests for most of our stay. The hallways were dirty, scary and abandoned. Just like the rest of the place. The beach is beautiful, but there is no staff to help you with a beach chair, as they are all chained up and no staff to be found! A non-guest remarked about the beach "what stunning beauty". And the hotel - "what stunning neglect"! Very disappointed and not worth our substantial cost to stay. Find somewhere else to stay.
Comentario de huésped verificado de Expedia

6/10 Bueno

Gelungen
Umgebung war ausgezeichnet, wunderbarer Strand
Comentario de huésped verificado de Hoteles.com

6/10 Bueno

confusing experience but not without it's charms
Simply put. This hotel which looks like it holds hundreds of people had between 8-15 guests the entire time we stayed -which was one week. This was during the busy season ( Feb, dry season ). Other hotels like nearby Sandals were teaming with tourists of all types. Now this was utterly weird to us, especially on our initial walk around the hotel and beach. There are 3 restaurants, but only 1 will be open a open once a day for a few hours so- if your hungry before 7pm but after 4pm- you're out of luck. Arranging for a taxi isn't as easy as you might think and they encourage you to book the driver in advance through the front desk. Not what I was expecting with a hotel of this size. The two biggest bummers where there were two menus at the restaurants and we got tired of the food, and the condition of the hotel is noticeably bad. Broken ice machines, bathroom door in our room didn't close or lock, wobbly railing on our ocean view room on the top floor (8th), outdated non HD tv with annoying lines across the screen, limited drink options. The whole place was operating on a shoe string budget. We popped for the ocean view room with a breakfast plan at around 300 US per night so overall not the fit and finish you'd expect for that cash. Redeeming qualities were the vacant beach, which is gorgeous! Felt nice to have it all to ourselves seemingly. If you plan on spending your entire trip at the hotel you might want to reconsider, the limited food options will bug you quickly.
Comentario de huésped verificado de Expedia

2/10 Mediocre

Terrible hotel close to the beach
This was my 2nd stay at this hotel, my first stay was during carnival it was ok the beach was great. My 2nd stay was horrible. 1st there was no hot water for 3 of my 4 days, the phone in the room did not work for the 4 days we were there. The ice maker did not work for the 4 days we were there. The food was expensive and awful. The hotel staff could care less when u complained. From one staff member to the next everyone kept saying I left a note for the next person. I was glad to be gone from that place. Totally disappointed.
Comentario de huésped verificado de Expedia