Very nice hotel, we really enjoyed it. The facility is very nice and most of the experience was great. However, the check in experience we had was less than stellular. The guy working the front desk seemed almost annoyed that I was there to check in. Got me checked in, and I went to my room. I had prepaid for a suite, but he put me in a regular room. I called the desk and told him that I had paid for a suite, but was given a regular room. He said, I guess I can switch you to another room. No apology, acted a bit like I was being difficult, because I wanted what I had paid for. Every other employee was great for the rest of the stay. Maybe not the best employee to have working the front desk on a Saturday afternoon.