Upon check-in and walking into the room, there was a huge chunk of hair? and something stuck to the floor in the bathroom when I went down to the front desk and showed them a picture of it I was offered a glove and told to use the soap bar in the room as the cleaner Because she didn’t have anything available or didn’t wanna come clean it up. One of the main reasons they chose the hotels because they advertised having a hot tub or spa, and upon arrival there was a chain up, and the water was green me and another guest, who had also walked in and saw that went to the front desk to ask about it and we were told that oh they think the water in the pipes was just old that the water tested safe If we wanted to take the chain down and go in it. Sorry, but not about to climb into green frothy gross water. We went to an event, came back to the room at 10 o’clock at night and there was a large group of people outside on the ground smoking drinking and being very loud and this continued until well after midnight. Didn’t do anything about it. As far as comfort the beds are, the pillows are horrible no support, Did not look like the room was cleaned. There was dust everywhere. There were ring stains from beverages from the previous guest. The sheets look like they were dirty. It was a horrible experience. Would not recommend this location, go somewhere else!!! The bathroom door has so many screw holes in it like I’ve never seen something rigged like that before and did not shut. Gross