Room was spacious and well decorated, hotel location was convenient, lobby was nice. However upon check in, we were met with a very rude staff member who mocked us, watched TV on his phone instead of tending to customers, and spoke very rudely throughout our interactions. We also saw him behave rudely to other customers and act in an angry and unprofessional manner for multiple days. Definitely surprising considering the restaurant staff, housekeepers, and late night/early morning front desk staff were very kind.