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The Cumberland, London

4.5 star property
Art Deco hotel with restaurant, near Frameless Immersive Art Experience

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cumberland, London

Exterior
Cafe
Cafe
Gold Family Room | Premium bedding, in-room safe, desk, laptop workspace
Gold Family Room | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Airport transfer
    Airport transfer
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 17 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Laundry service
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
The price is $285
$342 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Local meal delivery service
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Local meal delivery service
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive King Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Studio Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Gold King Park View

Gold King Park View | Premium bedding, in-room safe, desk, laptop workspace

Gold King Park View

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

Executive Double Room (With Executive Club Lounge Access) | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double | Premium bedding, in-room safe, desk, laptop workspace

Classic Accessible Double

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Local meal delivery service
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Gold Family Room

Gold Family Room | Premium bedding, in-room safe, desk, laptop workspace

Gold Family Room

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gold King Room

Gold King Room | Premium bedding, in-room safe, desk, laptop workspace

Gold King Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area | 40-inch LCD TV with digital channels

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed - double
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Single Room

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Local meal delivery service
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Gold Twin

Gold Twin | Premium bedding, in-room safe, desk, laptop workspace

Gold Twin

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

City view
Thistle London Marble Arch
Parking available
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very Good, (1012)
The price is $265
$318 total
includes taxes & fees
Nov 24 - Nov 25
Thistle London Marble Arch
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About the neighborhood

Map
1 Great Cumberland Place, London, England, W1H 7DL

What's nearby

  • Hyde Park - 4 min walk
  • Buckingham Palace - 4 min drive
  • Piccadilly Circus - 5 min drive
  • Trafalgar Square - 6 min drive
  • Big Ben - 6 min drive

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London City Airport (LCY) - 46 min drive
  • Luton Airport (LTN) - 58 min drive
  • Stansted Airport (STN) - 77 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London (SEN-Southend) - 87 min drive
  • Marylebone Station - 15 min walk
  • London Paddington Station - 18 min walk
  • London (QQP-Paddington Train Station) - 20 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Bond Street (Elizabeth Line) Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

When you stay at The Cumberland, London, you'll be in a fantastic location, just a 5-minute walk from Marble Arch and Hyde Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out SOUND Cafe, which serves British cuisine and is open for lunch and dinner. This Art Deco hotel is also within a 15-minute walk of Oxford Street and Bond Street. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

At a glance

Hotel size

  • 1019 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 2:00 AM
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking nearby (GBP 60 per day); reservations required

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 17 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1929
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Raised toilet seat
  • Raised toilet seat height (inches): 24
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

SOUND Cafe - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar - This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Airport shuttle service is offered for an extra charge of GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Does The Cumberland, London offer free cancellation for a full refund?
Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Cumberland, London?
Sorry, pets aren't allowed.
Is airport shuttle service offered by The Cumberland, London?
Yes, an airport shuttle is available. The charge is GBP 130 per vehicle one-way.
What are the check-in and check-out times at The Cumberland, London?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Cumberland, London and nearby?
Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Buckingham Palace (1.3 mi) and Piccadilly Circus (1.3 mi).
Are there restaurants at or near The Cumberland, London?
Yes, SOUND Cafe offers British cuisine.
What's the area around The Cumberland, London like?
The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travelers say the local area is good for shopping and very central.

The Cumberland, London Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Room 7109 was lovely but some horrendous fan noise kept me awake. Couldn’t work it out where it came from. Poor quality windows too
Rachel, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Lovely stay.
Such a lovely stay, made to feel very welcome and special. Room was very comfortable, we had food in the evening i. The Sounds Cafe which was gorgeous and service good. Close the Marble Arch tube station so if needing to travel around this made it very convenient.
Tricia, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Peter, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Fantastic 2 night stay
Trip to London with friends for big birthday celebrations. Hotel had sparkling wine and chocolates in our room on arrival with a lovely card and message on the mirror. Very nice touch. Room was a gold king and we had a pull out bed. Very comfortable but a bit of a squeeze with 3 big bags but we managed to make it work for 2 nights and we weren't tripping over anything. Location just around corner from marble arch tube station and Oxford Street is perfect. Both the Luton and Stansted Airport buses stop about a 3 minute walk from the hotel so extremely handy if you want to travel that way. Any staff we met were really friendly and I really liked the extra security of the keycards controlling which lift to get into for all guests. Possibly a thing in other hotels but I haven't seen it before. Would definitely come back highly recommend
Sarah, 2-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

Rafina, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Naser, 4-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

The hotel lobby was unbelievably busy - the lift access seemed unnecessarily complicated but the band playing in the bar on Saturday night was really great! Our bedroom was rather small & the bathroom was really tiny with a miniscule sink & only room for one person at a time A leaky shower door (bath mat was absolutely soaking after one shower) & no niceties like a shower cap.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

M, 2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Harpriya, 5-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Back to the Future
This place was awesome start to finish. We arrived and they had the actual DeLorean from back to the Future in the lobby. Check in was a breeze and I found the room and entire hotel to be very modern. The shower was just a push button and it was on and the security for the elevators meant you could only go to your floor. It was in a great location. We booked a king room with Parkview and would definitely stay there again especially for the price compared to others in the area.
Mark, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great service
Great location, excellent service, clean comfortable room
1-night family trip
Verified Hoteles.com guest review

2/10 Poor

Clare, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Edward, 3-night trip
Verified Hoteles.com guest review

8/10 Very Good

Disappointing
Whilst check in looked simple, it took 15 minutes from arriving at the desk for it to get processed, to then be told you've been given an upgrade from a double to a king. Great I thought but then to find the room had 2 single beds in that were pushed together....Not what I'd expect from a high end (high cost) hotel on Park Lane !!!
John, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Carlos, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Inga, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Felix, 2-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Claire, 1-night trip
Verified Hoteles.com guest review

6/10 Good

D, 2-night trip
Verified Hoteles.com guest review

4/10 Fair

Noisy Room - Nice location
The room was very small but clean, however there was a mystery door in the middle of the room, which was locked and I found out when I get back at nighttime that it must be access to some sort of ventilation shaft! The noise was like tying to sleep next to a boiling kettle! So, I contacted the hotel via their app, as per their instruction, at midnight to report this. I got a reply at 5am offering to move me to another room! I’d obviously managed to get to sleep by then!
Iain, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Good one night stay.
Hotel downstairs is stunning. Really funky with all the art work around. Nice reception and lounge area. Band in the evening was excellent. Food in the restaurant was average. Location great for getting to MoCo Musuem and Frameless, reason I chose the hotel. Staff very friendly. Only downside was the room lacked any wow factor. However, comfy bed and very quiet.
SUSAN, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Thomas, 4-night trip with friends
Verified Hoteles.com guest review

10/10 Exceptional

We have stayed at this hotel several times and the service, food and the fabulous staff have always been excellent. One question, what air freshener do you use ? 😊
Elizabeth, 1-night trip with friends
Verified Hoteles.com guest review

6/10 Good

Gina, 4-night trip
Verified Hoteles.com guest review

6/10 Good

Rhonda, 3-night trip
Verified Hoteles.com guest review