While the accommodations were comfortable, the overall experience was tempered by underwhelming service.
The hotel's design strikes the perfect balance between cozy and modern. Common areas like the lounge and restaurant, offered stylish, quiet spaces to relax or work. The location is truly within walking distance of many points of interest including theaters, shopping and restaurants.
Unfortunately, the service did not match the quality of the accommodations. Check-in was fine, and the front desk staff, while polite, lacked the warmth and attentiveness I expect from a boutique experience. Our plan was to have a nightcap after dinner on our first night but we were thoroughly disappointed when it was already closed before its posted closing time. When I asked the front desk what time it would close tomorrow, he said "I don't know" -- no, let me find out, let me ask someone -- nothing. Valet did have a hard time locating my vehicle due to the attendant writing my name illegibly on the tag but they figured it out in a timely manner and were apologetic.
If location is important, I'd say its fine to stay but if service is high priority, then this isnt it.