In the heart of Dortmund City Centre, Hotel Carlton is a welcoming retreat. With free in-room WiFi, multilingual staff, and luggage storage at your disposal you can unwind. Begin each day with buffet breakfast or take advantage of tour/ticket assistance to plan your adventure.
Dortmund (DTZ-Dortmund Central Train Station) - 5 min walk
Dortmund Ostentor Station - 11 min walk
Kampstrasse U-Bahn - 5 min walk
Reinoldikirche U-Bahn - 5 min walk
Bruegmannplatz U-Bahn - 8 min walk
Restaurants
Zum Schlips - 1 min walk
Hotel NH Dortmund - 3 min walk
Einkehr - 3 min walk
Domicil - 2 min walk
Pan & Pizza - 2 min walk
About this property
Hotel Carlton Dortmund
At Hotel Carlton Dortmund, you'll be within a 10-minute drive of Signal Iduna Park and Westfalenhallen. The property is just a short walk to public transportation: Kampstrasse U-Bahn is 5 minutes and Reinoldikirche U-Bahn is 5 minutes.
At a glance
DONE
Hotel size
44 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 8:30 PM
Express check-out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from noon - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Accessibility
Elevator
Room amenities
Home comfort
Heating
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Soap
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
More
Housekeeping on request
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Renovations and closures
The property is closed between January 1 and January 9.
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
State tax ID - DE320102808
Property Registration Number HRB153429
Also known as
Hotel Carlton Dortmund
Carlton Dortmund
Hotel Hotel Carlton Dortmund
Dortmund Hotel Carlton Hotel
Carlton
Hotel Hotel Carlton
Hotel Carlton
FF E Hotel Carlton
Hotel Carlton Dortmund Hotel
Hotel Carlton Dortmund Dortmund
Hotel Carlton Dortmund Hotel Dortmund
Frequently asked questions
Is Hotel Carlton Dortmund currently open?
The property is closed between January 1 and January 9.
Does Hotel Carlton Dortmund offer free cancellation for a full refund?
Yes, Hotel Carlton Dortmund does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Carlton Dortmund?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Carlton Dortmund?
Sorry, there's no onsite parking at Hotel Carlton Dortmund.
What are the check-in and check-out times at Hotel Carlton Dortmund?
Check-in start time: 2:00 PM; Check-in end time: 8:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.
Is there an onsite casino at Hotel Carlton Dortmund?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (14-min drive) is nearby.
What's the area around Hotel Carlton Dortmund like?
Hotel Carlton Dortmund is in Dortmund City Centre, a short 5-minute walk from Kampstrasse U-Bahn and 3 minutes' walk from Westenhellweg Street.
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Reviews
Hotel Carlton Dortmund Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
7.2
Location
7.6
Staff & service
6.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 4, 2024
Not bad for a short term stay. Staff was friendly, helpful. I was there for mainly football so it was perfect, short walk to Dortmund Markt where they had a fall festival which was super.
Brian
Brian, 2-night trip
Verified
8/10 Very good
Aug 31, 2025
Close to the city centre. Quiet. Spacious rooms. Area a little dangerous.
Kaido
Kaido, 1-night trip
Verified
4/10 Fair
Jun 30, 2024
Great location. Staff were very friendly and wonderful. Condition of hotel is extremely outdated and uncomfortable. Very expensive for what it was.
Verified traveler
2-night trip
Verified
4/10 Fair
May 10, 2026
The room, hotel, and surrounding area was dirty. Bathroom had no shower, and smelled like piss. Like walking through a music festival the smell in there. Only positive is that the bed was fairly nice.
Thorsteinn
Thorsteinn, 3-night trip
Verified
6/10 Good
Sep 6, 2025
Cheaper than other hotels in Dortmund
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Super
Kevin
Kevin, 1-night trip
Verified
6/10 Good
Feb 16, 2023
About as basic asmyou can get...if you just want a bed to sleep on the its ok.
Jon
Jon, 1-night trip
Verified
8/10 Very good
Oct 27, 2022
Ideal for budget football fans
Nice , clean but old and basic
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Mar 20, 2025
Good
Qiang
Qiang, 1-night trip
Verified
2/10 Poor
May 23, 2025
Picture of room shown was not room booked.
Poor wifi service - restricted internet.
Aaron
Aaron, 4-night trip
Verified
2/10 Poor
Dec 11, 2025
Super disappointed when I arrived at this hotel. The photos of the room were no where close to what the room was like. The photos were so far off you'd think I went to the wrong hotel!
While the desk staff was friendly that didnt change the fact that my room felt very unsecured and unsettling to leave my belongs while I left the property to go to the football match.
I highly recommend this property post correct photos and description of the rooms and anyone wishing to stay does their research to make sure you will be getting exactly what you thought you were getting before arriving.
I personally feel Expedia needs to compensate me for false advertising as I would have never ever booked this hotel if I knew this was what I was paying for.
Mark
Mark, 1-night trip
Verified
4/10 Fair
Dec 6, 2022
Avoid
Room was nowhere near the actual hotel, parking was also nowhere near. Loads of noise in the middle of the night people shouting and screaming within the hotel gated area.
Graeme
Graeme, 1-night trip
Verified
6/10 Good
Jun 2, 2023
I didn’t like the fact that upon extending my stay they switched me to a room without bathroom.
Bustena
Bustena, 1-night trip
Verified
4/10 Fair
Mar 29, 2026
Das Hotel ist sehr gut gelegen um Dortmund zu erkunden, aber die Umgebung ist auch sehr laut. Recht einfaches, aber sauberes Hotel. Allerdings haben die veröffentlichten Fotos von sehr schönen Zimmern mit dem, was ich bewohnt habe, keinerlei Ähnlichkeit. Kein WLan-Empfang im Zimmer, damit hat auch der Fernseher nicht funktioniert.
Andre
Andre, 2-night trip
Verified
6/10 Good
Jan 18, 2026
Gesamtes Haus sehr in die Jahre gekommen und verwohnt.
Arnd
Arnd, 1-night trip
Verified
10/10 Exceptional
Dec 20, 2025
Super nettes Personal. Perfekte Lage. Es gab ein upgrade.
Wolf
Wolf, 2-night trip
Verified
4/10 Fair
Dec 12, 2025
Små rom i en bakgård. Luktet mugg. Ikke anbefalt. Eneste positive var at det lå sentralt til. Fronostsalen var iallefall oppusset, og grei fronost
Fred - Asle
Fred - Asle, 2-night trip
Verified
4/10 Fair
Dec 12, 2025
En unik mulighet til å reise tilbake i tiden. Rommet ser ut som det er hentet rett fra 1950. Rommet ble ikke rengjort en eneste gang i løpet av de 5 dagene vi var der. Lå en del uteliggere i området rundt hotellet, men til gjengeld er mannen i resepsjonen veldig hyggelig. Vi klarte absolutt å sove og det er tross alt det viktigste
Øyvind
Øyvind, 4-night trip
Verified
8/10 Very good
Dec 11, 2025
Selve hotellet var helt ok med strategisk flott plassering nærme torvet. Området utenfor hotellet er ikke det beste i byen.
Arnfinn
Arnfinn, 2-night trip
Verified
8/10 Very good
Dec 3, 2025
Das Zimmer entsprach meinen Bedürfnissen. Dem Preis entsprechend. Alles passte für mich.
Robert
Robert, 6-night trip
Verified
6/10 Good
Nov 24, 2025
Das Hotel ist sauber, preisgünstig und in direkter Laufnähe sowohl zum Bahnhof als auch zur Innenstadt.
Das Mobiliar ist genauso bunt zusammengewürfelt wie die Dekoration. Die einfach verglasten Fenster halten weder die Kälte ab, noch das Gegröle alkoholisierter Partygänger, die direkt unten auf der Strasse lautstark feiern. Der Heizkörper blieb selbst auf Stufe 5 komplett kalt.
Michael
Michael, 1-night trip
Verified
2/10 Poor
Nov 8, 2025
NICHT BUCHEN.
Keiner am Empfang. Standen mit ca.10 Pers.
Keiner ans Telefon zu kriegen.
Eingang schaut wie die letzte Absteige aus!
RED FLAG
Thurid
Thurid, 1-night trip
Verified
6/10 Good
Nov 1, 2025
Das Zimmer hatte keine Nachttischlampen, es fehlten Steckdosen, der Fernseher war defekt und das Licht im Bad konnte man nicht ausschalten.
Norbert
Norbert, 1-night trip
Verified
6/10 Good
Oct 28, 2025
Licht geht nicht aus im Badezimmer, keine Nachttischlampen, Fernsehen defekt.
Norbert
Norbert, 1-night trip
Verified
2/10 Poor
Oct 12, 2025
Trotz gebuchtem Aufenthalt, angekündigter Ankunftszeit und offizieller Besetzung der Rezeption bis 20:30 Uhr, war um 19:30 Uhr kein einziger Mitarbeiter im gesamten Hotel und auch auf Nachrichten und Anrufe reagierte niemand. So blieb mir nach langem Chat mit Hotels.com nichts anderes übrig als 1,5 Stunden später mit Koffer durch Duisburg zu ziehen auf der Suche nach einem freien Hotelzimmer. Finger weg von diesem "Hotel"!!!!!!!!