Hilton Anchorage

Overnight in travels between Denali and Seward. Excellent service and food at Bruins restaurant in the hotel. Super fast check at front desk.

Good location, delayed early check in. Problem with check in, due to hotels.com double booking. After numerous call and an email, the hotel staff fixed the problem. Room was big, unfortunately it was a accessible room which was not desirable. Also there was no complimentary transportation to the airport.

The hotel was centrally located in downtown Anchorage. I would have liked the room to be cleaner that what it was. The bathroom and shower was not as clean as it should be.

noise possibly from kind of electric components which we didn't get whereabout.

We arrived early and weren't able to check in, the concierge was great and stored our bags. We returned at 3PM to check in. The desk clerk said my room wasn't ready and it wasn't available. I booked a King room and the clerk said since I booked it through Hotels.com there was no King room reservation for me because they were full, she offered a room with 2 doubles, we declined. She then said a king room was available. We carted our luggage upstairs to the room, the door only opened if you lifted the handle upwards, it was broken and wouldn't open normally. Surprise! This room is not a King. Back downstairs to the desk and another 30 minute wait and I got the type of room I paid for and reserved. The clerk appeared to be some sort of manager and was not the most friendly to deal with. We get to the room and only one of our keys worked, another trip back downstairs to deal with the desk people. There was also a nice surprise in the bathroom when we got into the room, pic attached. The hotel location was very loud with traffic and occasional train horns. There were a lot of drunk homeless people wandering around outside begging for money, and I mean a LOT. My experience at this hotel was bad, especially for the premium price. Next time Ill stay at a budget hotel and save some money.