6/10 Bueno
30 de mar de 2025
Not Great
The hotel is older and would benefit from a update. The hotel is pricier that the other hotels in the area but is average at best. We had to ask the cleaning staff for 2 irons, since the room in our room was releasing rust water onto our clothing while ironing. The replacement she gave us wouldn't get hot! The comforter on one of our double beds had yellow stains. The bathtub contained several pieces of hair. We asked the cleaning ataff for another set of towels forn3 people for our next night stay. She left one set in our bathroom as we were out.
The deadbolt lock from inside of the room wouldn't engage. The only safeguard we had if someone else were to have a key was the safety latch at the top of the door. Lastly, the A.C. unit was extremely noisyand prevented us from sleeping uninterrupted during the night. Also, the A.C. unit wasn't cooling properly, so the thermostat stayedbon 60 degrees the entire stay. The room never reached that temperature and added to an uncomfortable sleep. We had an engagement ro get to Saturday morning, so we had no time to stop by the front desk to report the A.C. issue. After leaving, we gave the front desk a call and asked that they get someone to service the A.C. while we were going to be out. The lady clerk said she would have someone look at it. We returned later that night to no change in the condition of the A.C. unit. We had another restless night before checking out this morning.
Tony
Tony, viaje en familia de 2 noches
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