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Best Western Plus Hanes Mall Hotel

2.5 star property
Hotel with outdoor pool, near Hanes Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, laptop workspace, soundproofing

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Convenience store
  • ATM/banking services
Feel at home
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The price is $79
$89 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Premium bedding
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Comfort Suites Hanes Mall
Pool
Free breakfast
Free parking
Free WiFi
8.8 out of 10, Excellent, (1004)
The price is $86
$99 total
includes taxes & fees
Dec 8 - Dec 9
Comfort Suites Hanes Mall
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About the neighborhood

Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 3 min walk - 0.3 km
  • Novant Health Forsyth Medical Center - 12 min walk - 1.1 km
  • Wake Forest University Baptist Medical Center - 4 min drive - 4.7 km
  • Benton Convention Center - 6 min drive - 7.6 km
  • Wake Forest University - 10 min drive - 8.8 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive
  • High Point Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Best Western Plus Hanes Mall Hotel

When you stay at Best Western Plus Hanes Mall Hotel, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. The helpful staff and breakfast get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 130 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Is there a pool at Best Western Plus Hanes Mall Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Hanes Mall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hanes Mall Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Hanes Mall Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Plus Hanes Mall Hotel and nearby?
Best Western Plus Hanes Mall Hotel has an outdoor pool and a fitness center.
What's the area around Best Western Plus Hanes Mall Hotel like?
Best Western Plus Hanes Mall Hotel is a short 3-minute walk from Hanes Mall and 12 minutes' walk from Novant Health Forsyth Medical Center.

Best Western Plus Hanes Mall Hotel Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Repeat customer
Very comfortable; our room was clean; breakfast was hot and fresh
JaMyah, 1-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Very nice staff.
Visiting my college age daughter, so we stayed close to her. The hotel was across the street from the hospital but we did not hear any ambulance sirens or things like that. The parking lot was small with over flow parking on gravel. A tractor trailer took up most of the spaces. Close to the mall and a variety of places to eat. Our room was very clean and quiet. My mother slept greatbut I thought the beds were too firm. Staff was very nice and the breakfast was also good. Would recommend.
Lisa, 1-night family trip
Verified Hoteles.com guest review

2/10 Poor

The hotel is in need of an overhaul. Several places in the ceiling were leaking and water puddling up on the carpet. Carpet on the rooms were ripped. We requested a room change after the first night because the facet in the shower would not shutoff. No hot water. Had to kill several bugs on the floor. This was a terrible experience. Would not recommend this hotel to anyone.
Paul, 3-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Mountain views
Very scenic!
Mary, 1-night business trip
Verified Hoteles.com guest review

10/10 Exceptional

Amanda, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

Krista, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Won't be back
Loosley carpeted hallways are a MAJOR TRIPPING HAZARD!!! Thay should be replaced IMMEDIATELY!
David, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

Regretful stay
The room had a dirty tub and a leaky faucet. I brought this to the attention of the person at the desk and she said that she would notify the manager and he would contact me. They would not switch the room and never came up to clean. They have not honored a refund.
James, 2-night family trip
Verified Hoteles.com guest review

4/10 Fair

Terrible musty moldy smell in many rooms due to a long standing leak that has not been maintained or properly repaired. The room furniture looks like it was pulled out of the trash. The parking lot looks like an abandoned lot and is in disarray. Overall a very poorly maintained property. Best western should pull its brand terrible representation. This hotel is a never again.
2-night family trip
Verified Hoteles.com guest review

6/10 Good

Stay somewhere else
Rooms were pretty gross. Bad smell. Water was continuously running in the bath tubs. Front desk told me ‘yeah, we can’t do anything about it. The whole hotel has a problem with plumbing right now.
Rick, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

Winston-Salem 3-night Stay
It was a comfortable, safe-feeling place to stay, with a good breakfast. I was on the 4th floor and it was noisy, late at night in the hallway. Do not disturb means housekeeping access. Only one cockroach greeted me in the bathroom one morning.
Margaret, 3-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Felix, 1-night business trip
Verified Hoteles.com guest review

8/10 Very Good

Nice Stay
The hotel is very nice the rooms are clean and employees are very nice. The parking lot was a bit sketchy. There seemed to be homeless people occupying the parking lot at night. The swimming pool entrance which enters the side of the hotel on the 2nd floor was never locked. Main hallways once you exited your rooms had a prominent odor of marijuana.
Daniel, 3-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Everything was great
Rychard, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect at this pocation, everytime when I visit, thank you.
ernest, 1-night business trip
Verified Expedia guest review

6/10 Good

Called directly to hotel before booking and asked about their pool. They said yes they had one and all was good with it. Checked in the said couldn’t use the pool that day because they were treating. Come to find out it had not been useable for over two weeks and would not be fixed during our stay. Would not stay there again.
David, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Nice hotel with a good breakfast. I stayed two nights. I left the sign on my door for maid service after the first night but my room had not been touched when I returned at the end of the day. I only needed a new towel and that was easy enough to get, so I didn’t mind.
Elizabeth G., 2-night trip
Verified Expedia guest review

10/10 Exceptional

Not up to par as per my last stays
Erika, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great staff/great breakfast
Elven, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff / good breakfast
Elven, 1-night family trip
Verified Expedia guest review

4/10 Fair

The hallways were filthy, dirty Q tips , garbage etc , looked like vacuuming didn’t happen , our room refrigerator had been unplugged water from freezer area all over , only light that worked in the bathroom was the heat lamp , our floors hadn’t been mopped totally disappointed, will not stay there again
Diana, 1-night romance trip
Verified Expedia guest review

4/10 Fair

It was in a good location. The room we were in needs a lot of upgrades. The faucet in the tub was leaking and the walls were half painted and the plaster was coming of the ceiling. The floors where not very clean the hall by the elevator was sticky and parking for a handicap person there was not enough spaces and one car took tow spaces and didn’t even have a handicap plate. Also didn’t use the pool it water was a little green
2-night family trip
Verified Hoteles.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hoteles.com guest review

4/10 Fair

AMY, 1-night trip
Verified Travelocity guest review

4/10 Fair

The property was older and not well kept up. Breakfast area was decent, but not cleaned throughout the morning.
AMY, 1-night family trip
Verified Travelocity guest review