First, i paid for an upper room, and i got the 2nd floor. Black mold was streaked all over the ceiling, the top cover on the beds were filthy and stained, extra blankets were balled up in the corner, the tub didnt drain, the toilet didn't flush properly, the outdoor pool was filthy with seagulls popping all over the place and using it as a bath tub, 2 out of 5 days we were there, the indoor pool was locked and closed, the carpet in the room made my white socks filthy in less than an hour, the coffee in the breakfast room tasted like the machine needed clean a long time ago, and the milk in the machine was spoiled.