La Quinta Inn & Suites by Wyndham West Memphis

Very nice property! The staff were so friendly and helpful. Definitely will stay there again!

While traveling over 3,000 miles to Manteo, NC from Broken Arrow, OK and back we spent 7 nights in various hotels we found through Hotels.com. This particular La Quinta was exceptional in all ways. Due to Covid-19 no hotels were providing the 'Free Breakfast' they each continued to advertise nor did they permit swimming indoors or outdoors, but we're all experiencing those sorts of changes. The best thing, however, is that the mattress was absolutely incredible -- even better than our beloved Sleep Number bed!!! It was so important for us to get a good night's sleep so that our 65 and 69 year-old selves could feel well, refreshed and able to pace ourselves throughout the next week with my favorite father EVER and all in celebration of his 91st birthday! Again, Happy Birthday, Dad. We're already talking about making another 2 week adventure next year. With hotels like LaQuinta, Fairfield Inn and Country Inn & Suites all pricing a night for 2 adults under $100 including a sofa bed to sit comfortably while conversing,eating take-out or watching TV, we had a terrific time every day!!!

The hotel was overall comfortable and in a good location, but it wasn't as clean as we have come to expect from LaQuinta. The floor needed a good vacuuming which made us suspicious about what else needed cleaning. Also, I asked for non-allergenic pillows but the front desk clerk insisted they didn't have any.

Front desk was very friendly and helpful and room was clean

Attendant was friendly, professional and helpful. Room was clean and exactly how it was advertised for.

Unfriendly welcome upon arrival. After prepay, asks for drivers license and starts entering my personal data, including my birthdate. When I asked why she said it was company policy. She then asked if I was traveling with pets and I said no, then, charged me a $50 deposit, and asked me to sign another $250 waiver if I smoked in the room. I said I’m a non smoker and that’s why I got a non smoking room. She said it was company policy. So, after paying a premium to prepay on the day of arrival with no cancellation option and driving 10 hours, I felt like I was at a bad car rental desk in a n BM ightmare airport. I then had to sign two disclaimer contracts before finally getting my room key. I go to our room and see 3 stains on the carpet so I go back and have her make note of it so I don’t get charged one of their fines. There are dogs all over this property so if you are not staying with a pet, and you want to avoid the 9th degree when checking in, I’d suggest you stay across the street or at a hotel that welcomes you upon arrival, simply requests the card you used to prepay the room, then gives you a key to a clean room. Lately, I understand the COVID-19 disrupts hotels with free breakfasts but they should let guests know before selecting their hotel these areas are closed.

The morning of my departure all trash receptacle's inside and outside were all full, I incidentally went up to the 4th floor and there was a full watermelon on top on the trash can that leaked all on the floor and into the walk way of the elevator. One of the metal hand rail in Elevator 1 was tore off the screw and handing down, all of which could be safety hazards.

Breakfast is a bag of yogurt, Muffin and energy bar!

Nice room, clean, and quiet! Service was great as well.

Beware... Very noisy hotel.. sounded like a stampede of horse above Everything else was wonderful The employees were great The hotel itself is amazing it looks like a four star hotel very dog friendly just an amazing hotel The only problem is you can hear everything