The hotel is located about a 15min walk from the Old Town. It is in a quiet part of Hoi An on the river. The hotel is brand new around 6months old with large rooms complete with air conditioning, satellite TV, Kettle, wardrobe, bed side tables with lamps, a large bathroom with rain-shower and good water pressure. However, the hot water was a hit and miss. What was lacking was a safe deposit box.
Breakfast was not much to talk about and no proper fruit juice or fruits.
Complimentary bikes are available and the swimming pool is refreshing after a hot and humid day.
The owner helped in booking train tickets.
With regards the two staff, they were friendly but deft need more training in customer service. Based on house keeping staff comments they accused us of having soiled(black stains) on one towel and forced to pay for it. Both were very nasty and refused to accept otherwise, so just paid for it as I did not want to argue with them.