Comentario verificado
10/10 Excepcional
Viajero verificado
24 de jul de 2019
Frau Kiefer is very professional. The flat that I booked was unfortunately damaged and could not be used during the original time needed, Frau Kiefer promptly called me to inform me and came up with 2 alternative solution which was both fair and reasonable. This was the first time that I was bringing my son (<1), niece (8) and nephew (12) to Europapark, so making sure that we had good accommodations was important.
I was highly impressed with the flat, it is modern, spacious, clean, and well decorated. The flat is literally about a 5 min walk away from the park, however you don't feel that you are sucked into the "tourist" trap of other hotels and accommodations, even though you are so close by. Frau Kiefer also gave good recommendations on places to go in Europapark for different children's age group as well as restaurants and was very helpful with other questions we had. She was very flexible and was very communicated and available as needed.
Overall, an excellent experience. Would fully recommend, and will come back again the next time I visit Europapark!
Thank you Frau Kiefer! Keep up the entrepreneur spirit!