Beautiful looking and clean, but what good was that when I was absolutely freezing the whole time! The air conditioning was on full blast, so I couldn't relax at the café nor in the various sitting areas. I just hung around outside in the rain. Moreover, the service at the reception wasn't great: they didn't provide the WiFi password; I had to ask for it. When I asked them for a map of the city and if they could recommend a bus tour, they were somehow sarcastic and ridiculed me, as if that type of thing was no longer done (I was made to feel old, but didn't want to use my data, so preferred a paper map). As a result, I walked around town without a map and then later found out that I had missed a whole section of the city! I sure wish I had gone on a tour!