Batam Batu Besar (BTH-Hang Nadim) - 18 miles/29 km
JB Sentral - 66 min drive
F Station - 5 min walk
E Station - 11 min walk
Changi Airport Station - 16 min walk
Restaurants
McDonald's & McCafé - 2 min drive
Ya Kun Kaya Toast - 2 min drive
Hub & Spoke Cafe - 2 min walk
Subway - 10 min walk
Ichikokudo Hokkaido Ramen - 3 min drive
About this property
JetQuay Suites
When you stay at JetQuay Suites, you'll be within a 10-minute drive of Jewel Changi Airport and East Coast Park. Also, Singapore Expo and Singapore National Stadium are within a short drive. The property is just a short walk to public transportation: F Station is 5 minutes and E Station is 11 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
4 rooms
Arriving/Leaving
Check-in time ends: anytime
Express check-in/out available
Minimum check-in age: 18
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Please note: This property is located within CIP Terminal, which is connected to Changi Airport Terminal 2. Guests arriving via Terminal 2 are required to pass through Immigration to enter JetQuay CIP Terminal; a valid visa is required. Guests arriving from the city must present valid ID/passport and copy of their booking confirmation at security to access CIP Terminal. Guests who book rooms with hourly usage rates are limited to a maximum of 6 hours stay from time of check-in.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Services
24-hour front desk
Concierge services
Free newspapers in lobby
Multilingual staff
Facilities
Television in common areas
Lockers available
Room amenities
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Sleep well
Turndown service
Bed sheets provided
What to enjoy
Separate living room
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Property is located within an airport and access is restricted to airport travelers only. Flight boarding pass must be presented upon check-in.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
JetQuay Suites Hotel Singapore
JetQuay Suites Hotel
JetQuay Suites Singapore
JetQuay Suites Hotel
JetQuay Suites Singapore
JetQuay Suites Hotel Singapore
Frequently asked questions
Does JetQuay Suites offer free cancellation for a full refund?
Yes, JetQuay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at JetQuay Suites?
Sorry, pets aren't allowed.
Is parking offered on site at JetQuay Suites?
Sorry, there's no onsite parking at JetQuay Suites.
Is there an onsite casino at JetQuay Suites?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (15-min drive) is nearby.
What is there to do at JetQuay Suites and nearby?
Recommended spots to visit include East Coast Park (2.8 mi) and Changi City Point (2.6 mi), along with Singapore Expo (2.9 mi) and Tanah Merah Ferry Terminal (3.9 mi).
What's the area around JetQuay Suites like?
JetQuay Suites is in Changi, a short 2-minute drive from Singapore Changi Airport (SIN) and 19 minutes' walk from Jewel Changi Airport.
JetQuay Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Very Good
Dec 28, 2019
litia
litia, 1-night trip
Verified Hoteles.com guest review
2/10 Poor
Dec 17, 2019
Shenghan
Shenghan, 1-night business trip
Verified Hoteles.com guest review
6/10 Good
Nov 2, 2019
Stuart
Stuart, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 13, 2019
Convenient and suited the purpose. Was nice to sleep in a real bed between 2 long flights. The food was great too. Excellent value.
Linda
Linda, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Oct 13, 2019
The breakfast was good, a little disappointed that they didn’t have any drivers available to pick me up at my terminal but understandable since it was so late at night.
The service was excellent! A concern I saw come up in some other reviews was that it’s hard to find the property. If you go to any information desk at changi airport (granted you’re flying into Singapore) they’ll arrange for a pickup service which was very helpful especially since I was checking in late at 3:30 AM. If you’re able to call the hotel yourself I’m sure they’d handle it. The staff were so professional, they even offer a wake up service. There’s a spacious workspace lounge alongside the regular lounge with plenty of comfortable chairs, tables and TVs. I enjoyed the complimentary breakfast. I don’t ever even write reviews but my experience was so great. Thanks so much!
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
Jul 22, 2019
Booked for a night only to find out they charge in blocks of 6 hours. Complete scam.
This was in the fine print not on the cover page.
Verified traveler
1-night trip
Verified Expedia guest review
2/10 Poor
Jul 19, 2019
I order an over night stay which said from the 17th-18th for$80. I arrive there and they say I can only stay 6 hours max unless I pay another $80 or I get kicked out at 9pm. So I ended up paying $160 for 12 hours in a little box room which now lead me to the time of 3am in the morning where I’d have to pay even extra $$$ to stay until 5:30am when I needed to leave.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 9, 2019
Verified traveler
1-night trip
Verified Wotif guest review
8/10 Very Good
Jun 28, 2019
The property was very difficult to find by foot. I had a 24 hour layover in Singapore and thus was too early to check in to my next flight. As a result I was not able to access the property from within arrivals/transfers. Accessing the property from the outside by foot was difficult and involved me walking across two car parks at night and then crossing a busy street without a sidewalk or proper crossing. I wish this complication had been made clear prior to me booking. I also wish the instructions for accessing the property had been more straightforward. That being said the property itself was very nice and I have no complaints about my stay once I was actually able to find the place ...
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jun 16, 2019
Dear Sir,
Actually I cannot reach to hotel by taxi. Two taxi drivers do not know the hotel JetQuay. Finally I asked the Airport information people to help.
They are very much kind and they called JetQuay and I can reach by hotel car.
regards,
T.Oike
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 2, 2019
The service was exceptional. They picked me up from the airport to the hotel on my arrival and sent me to the airport on my departure in a Mercedes Benz. Free and great breakfast. The hotel employees were very helpful. They answered all my questions.
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 5, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 4, 2019
Nap time break
Although a little hard to find the place is quiet amd simple, just whats needed for a short nap & refresh
Verified traveler
1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Mar 24, 2019
The hotel was quiet, friendly staff who went above and beyond. The service attendant Jay Van Bay gave us a 5 star service from the beginning to the end of our stay.
The shower facility is a shared bathroom. Towels are not available in the shower and must request for towel at the front desk.
Verified traveler
1-night trip
Verified Orbitz guest review
2/10 Poor
Mar 6, 2019
tiny rooms - almost like cubicle
no in room bathroom facilities and this was not highlighted
difficult to access. theres no way of getting from the terminal to the CIP complex where the property is. as it is secured within a guarded complex
JoeMaze
JoeMaze, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Mar 5, 2019
Verified traveler
1-night trip
Verified Orbitz guest review
8/10 Very Good
Feb 24, 2019
Elizabeth
Elizabeth, 1-night trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 10, 2019
Staffs are very friendly and courteous. Hotel room is very clean and comfortable. Free WiFi facilities are available. Awesome free breakfast.
Bip
Bip, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Feb 9, 2019
Background music is on for 24 hours, even at night...
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Jan 27, 2019
Verified traveler
1-night business trip
Verified Hoteles.com guest review
10/10 Exceptional
Sep 27, 2019
Nice hotel, friendly staff
Forthcoming staff, very good service
Katarina
Katarina, 1-night trip
Verified Hoteles.com guest review
6/10 Good
Aug 17, 2019
I couldn’t find the hotel. It’s difficult to find the place for travelers.