Receptionist was rude, kept trying to get money out of us, kept our ids overnight, as well as photocopying them without telling us what for, or asking consent. Took friend's ID too, he was not staying with us, and refused to give him it back until we had returned from our room to put our bags down. Room was a state. Sink close to bed (despite bathrooms being communal) so movement around the bed was next to impossible, half a wire plugged into a wall, wet stains on the ceiling, uneven flooring. Room was also tiny, three people couldnt move around comfortably. Took £50 deposit (room was £59 including travel protection) because one of us has no form of ID but is 18. Seriously would not recommend this place, ruined our moods for the rest of the trip.