2/10
The staff was courteous and the beds were okay. Bathroom shower leaked and made the whole bathroom wet. We had to call the reception to ask them to turn on heater for the hot water.
Our expensive perfume and hand cream was stolen from the room while we were away. We had "Do not disturb" hanger on the door so not sure why someone entered the room while we were away.
When confronted and asked to see cctv footage, the house keeping head got super mad and threatened that if we don't find anything, we would pay some charges. We had an international flight to catch in 5 hours so didn't put up much fight but will never book this hotel again.
Viajero verificado
Viaje en familia de 3 noches