2/10 Mediocre
21 de jul de 2025
Great Vacation until the last day.
The communication, room, breakfast and location were amazing. Our last day unfortunately spoiled the trip. We were in the room when an employee came to clean-which we declined as we were staying in the room at that point. She came into the room and left a bag of towels and when she left, my iPhone had disappeared. It was there before she arrived and gone when she left, the phone was in the area she had occupied. We spent more than 2 hours searching. We informed management of the situation and we were told their employee would not take our phone and that she never entered our room. The issue remains that the phone was there right before she arrived and gone after she left
The incident doesn't reflect the wonderful work done by our drivers, porters and other employees.
To add insult to injury I spent my last day taking a bus to Thira to file a police report and was told that this is pretty common. I guess the moral is to always watch your valuables and never let your guard down even in occupying your room.
Thomas
Thomas, viaje en familia de 4 noches
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