In the heart of Medeu District, Iris Hotel offers a convenient retreat with laundry facilities and a restaurant. Stay connected with in-room WiFi, enjoy free newspapers, and take advantage of luggage storage for a seamless stay.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Non-smoking
Free parking
Laundry facilities
Air conditioning
24/7 front desk
Free WiFi
Main amenities (11)
Daily housekeeping
Restaurant
Breakfast available
Room service
24-hour front desk
Air conditioning
Water dispenser
Self-serve laundry
Free newspapers in the lobby
Luggage storage
Lockers available
Feel at home (6)
Children stay free
Private bathroom
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Elevator
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
Highlights
Air conditioning
Heating
Plasma TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Minibar
20 sq m
Sleeps 2
2 Large Twin Beds
View all photos for Standard Single Room, 1 King Bed, Non Smoking
Standard Single Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Plasma TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Minibar
16 sq m
Sleeps 1
1 King Bed
View all photos for Double Room Single Use, 1 King Bed, Non Smoking
Double Room Single Use, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Plasma TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
Minibar
16 sq m
Sleeps 2
1 King Bed
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Located near a train station, Iris hotel is a great choice for a stay in Almaty. Free perks include WiFi and self parking.
Languages
Chinese (Mandarin), English, Russian, Turkish
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
Water dispenser
Lockers available
Accessibility
Elevator
Wheelchair-accessible path to elevator
Stair-free path to entrance
Room amenities
Be entertained
Plasma television
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 2000 for adults and KZT 2000 for children
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
Also known as
Iris hotel Almaty
Iris Almaty
Iris hotel Hotel
Iris hotel Almaty
Iris hotel Hotel Almaty
Frequently asked questions
Does Iris hotel offer free cancellation for a full refund?
Yes, Iris hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Iris hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Iris hotel?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Iris hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Iris hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (6-min drive) is nearby.
Are there restaurants at or near Iris hotel?
Yes, there's an onsite restaurant.
What's the area around Iris hotel like?
Iris hotel is in Medeu District, a short 6-minute walk from Republic Square and 14 minutes' walk from Almaty Opera House.
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Iris hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
9.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
Feb 2, 2020
The property is small, clean and very friendly. It has everything what you need for you stay: bath, bed, clean blankets, clean room, teapot... It is close to the Diplomatic center, Dostyk Shopping Plaza, Square street, Ramstor...British school (Ielts)...
Altynay
Altynay, 4-night trip
10/10 Exceptional
Jan 26, 2020
Jin Young
Jin Young, 1-night trip
6/10 Good
Dec 21, 2019
Я думал, что это интернациональная сеть. Так и не понял, она или нет. Я взял номер с 1 кроватью. Номера достаточно мелкие. У меня есть балкон, но видимо дверь забита, так как выйти не получается.
Завтраки одни и те же. А в субботу я пришел за полчаса до закрытия и там уже почти ничего не осталось.
В номере чисто.
Воды в номере нет. Если только платно. Чайного набора не было, пришлось просить.
Anton
Anton, 3-night trip
10/10 Exceptional
Dec 13, 2019
So nice as an iris flower
If you want to stay at cozy hotel you are welcome here!
I liked the hotel. Firstly, it is quite close to beautiful places in Almaty. The Central Square and the park are in very close distance so you can walk there.
Many nice restaurants and shopping malls are also near. I mean that the access to many spots is very convenient.
Alima
Alima, 1-night trip
10/10 Exceptional
Nov 2, 2019
A very satisfied customer !
I must say a job well done to Receptionists Runila and Nura.They are very friendly and very helpful indeed.
The Housekeeper are very efficient and attended my needs very fast.
The Room is clean .The Breakfast is good too.
The Hotel's location is fantastic...very close to most famous attractions. However, they must update a few attractions information under the " Landmarks " column.
keng fong
keng fong, 3-night trip
10/10 Exceptional
Oct 5, 2019
Good choice. Very satisfied
Very nice hostel with a great location. Perfect connection with Sheremetyevo airport via Aeroexpress. Hostel is very clean an modern. Reality is better then pics on hotels.com!!! Everything is on the high level.
Oleg
Oleg, 2-night trip
10/10 Exceptional
Oct 3, 2019
very pleasant hotel
Great Value accomodation .
Neat and clean , good breakfast , Fantastic staff - especially Dalia who is the most helpful angel in all of Almaty ! :)
Negative - No hot water between midnight and 7 am
xavier
xavier, 3-night trip
10/10 Exceptional
Sep 17, 2019
Good breakfast ( plenty of choice); the staff really friendly and helpful, organised taxis for me and reservation to a particular restaurant I wanted.
Verified traveler
5-night trip
2/10 Poor
Sep 15, 2019
They tried to charge me extra for early check in
My experience in this hotel is mixed, I was quite happy until checking out. They wanted me to pay 10,000 Tenge for early check in when in hotels.com clearly states I got 24 hours check in. I still had to pay but not what they asked. Lack of communication I suppose
Hector
Hector, 2-night trip
8/10 Very good
Jul 8, 2019
Очень хорошо за свою цену
Уютный и просторный номер.
Прекрасное месторасположение.
Великолепный и отзывчивый персонал
Чистота в номере.
Но завтраки хотелось бы получше. Подавая их с 7:30, часто к 8:30 еда была уже ледяная и даже не подогревалась. Складывалось ощущение, что яичницу, курицу и картошку жарили с вечера, а утром просто пытались разогревать. И очень однообразно. Когда живешь там пять дней, от такой еды лучше отказаться...
Galyna
Galyna, 6-night trip
10/10 Exceptional
Jul 6, 2019
nice and welcoming stuff very friendly. clean rooms
Verified traveler
1-night trip
8/10 Very good
May 26, 2019
Hotel und Zimmer war in gutem Zustand. Frühstück auch recht vielseitig. Die Wände sind etwas hellhörig.
Michael
Michael, 1-night trip
8/10 Very good
Apr 26, 2019
The staff members are very kind and everything looks great except..
1) The bed cover sheet need to be changed or cleaned.. It was dirty.
2) Breakfast section need to be improved. It was just cold..
Benjamin
Benjamin, 2-night trip
10/10 Exceptional
Apr 4, 2019
Verified traveler
4-night trip
10/10 Exceptional
Mar 24, 2019
선택하셔도 절대 후회하지않음
위치 호텔 리셉션 모두 만족합니다
조식또한 깔끔합니다 많은 음식종류는없지만과일 샐러드 신선하게 먹을수있었습니딘
Verified traveler
7-night trip
10/10 Exceptional
Mar 5, 2019
Ok per soggiorno d’affari
Tutto positivo. Buona assistenza e staff cordiale.
Verified traveler
3-night trip
8/10 Very good
Jan 2, 2019
A Bit of a Bummer
The hotel itself is nice, but when it isn't tourist season, they seem understaffed. The bed was hard, but that is common for Central Asia. The amenities weren't exceptional but were provided. When we first checked in the room was cold because the heat hadn't been on. We paid for breakfast, but the cook was just not there that morning. When we complained, we were told we would be refunded the extra price of the breakfast to our credit card, but we never were. Honestly disappointed because it seemed like a nice place to stay.