Souss-Massa Hotels

"Environnement et localisation"

"I really enjoyed my stay at the Agadir Beach Club Resort Hotel. I do believe my favorite part was the daily breakfast buffet. It is one of the best buffets I’ve ever had during my travels. I also enjoyed the Italian themed dinner buffet. The lasagna was absolutely amazing. My room was beautiful and bright and overlooked the pool. The Hotel is a little older, but it is very well maintained and very clean. The location is amazing. It is literally steps from the promenade and the beach. There are amazing restaurants nearby. My favorite restaurant is O Playa. The staff members were kind and helpful, especially Latifah and Khadijah. The only little concern I had was with the cleaning crew. They’d knock once and then enter my room without waiting for me to respond. I suggest they knock wait at least 10 seconds before opening the door. The Wi-Fi needs a little work. The signal is not as strong as it should be. The IT Guy has promised to work on it for me. Overall, this is an amazing hotel with an amazing staff and a great food. I love it here. So much so I returned to stay 5 more days."

"This is going to sound like a rant but it's definitely not however! Here goes! The communal areas of the hotel were fabulous and all of it was scrumptiously clean, the staff couldn't do enough for you. However our room was very disappointing. This time we had a family room with two bedrooms a kitchen area. And living room. Bedrooms were ok, living area , bathroom and hall/ entrance were all ok but. Sink in the bathroom was falling off it's pedestal, toilet seat was very loose and couldn't be tightened (I tried) safe in the bedroom had full instructions but wouldn't work. I later discovered you had to have it activated at reception, but noby told us that, the wardrobe doors wouldnt close so we had to pop something in front to hold them shut, the kitchen area had cupboards but no cooking items or crockery, it had drawers but no cutlery, it had an oven that didn't work, it was gas and wasn't connected! It had a tall fridge freezer that lite up but didn't work and had a very small fridge as well that did work! All that was very odd I thought, a virtually empty room. If you don't want them used or they are broken get rid! The drinks in the hotel were the same as English prices really which in comparison made them expensive but outside the hotel they were much cheaper. I didn't but my family visited the same hotel last year and said the rooms were wonderful! Overall it wouldn't stop me visiting again but I wouldn't stay. As long (we only stayed a week) the room was very dated.."

"A total mixed bag! The good - the staff here are lovely, a specific shout out to the lovely man who looks after the pool and sports. He’s kind, friendly, fun and helpful to adults and engaging to kids. Location is good, it felt safe, quiet, and yet is walkable to all main amenities and if you don’t want to walk taxis are easily available The bad, which sadly outways the good- We had to change room due to balcony doors which didn’t lock (they must have known, the handle was hanging off!). We changed room and I found a massive pile of hair pulled from the plug hole and left in the side, yet I’d seen the cleaner cleaning the room The breakfast is sooooo poorly organised. There is cereal but no milk until you ask for it. It’s warm. Then you have to ask for a spoon. The hot drink machine is sporadic. Its opening times are 7-10am however you can arrive at 8.30 and no tables are laid, half the food isn’t out/ready. It felt like hard work Pool towels are ragged and frayed The pool is a real feature of the hotel, and lovely…..until it turned bright green and had floating mold in it. When I mentioned h the is to reception she twice denied it until another staff agreed with me. It wasn’t a little bit of mold/algae, it was unswimable and they started draining it! If you can stay here for a bargain, do it as rooms were nice, I’m sure the pool will be soon sorted….. but overall I wouldn’t stay here again. Too many problems. More 2 star than 5"

"Amazing place"

"Breakfast was ok, not exactly a wide selection. Amenities are great but I wouldn’t say it is a 5star service. "

"This hotel doesn’t have any entertainment in evening food is good. I time I was staying there there was having building work done so not good. Cleanest was 10 I wouldn’t stay at this hotel again very noisy due to my room was on main room also nigh club at opposite the hotel."

"The food is very very good tending to excellent. Staff service is very helpful but not 5 star. Still, great location"

"This place is incredibly good value the food is fantastic and the staff just so lovely. Lots of entertainment if you want it easy to access the free bar and the restaurant if you choose the right spot does feel like a restaurant table service and great waiters. We loved this place and will definitely be coming back"