Refugio Pullao

Property class: 2.5
Hotel in Castro

Choose dates to view prices

Refugio Pullao is a great choice for a stay in Castro. Guests can grab a bite to eat at the coffee shop/cafe, and the hot tub makes for a relaxing end to the day. Other features include a terrace and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Hot tub
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Water dispenser
  • Multilingual staff
  • Barbecue grills
  • Limited hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $171
$171 total
Oct 16 - Oct 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Comfort Quadruple Room, 1 Bedroom, Non Smoking

A wooden-paneled bedroom with a large bed, a small table, and a view of the outdoors.

Comfort Quadruple Room, 1 Bedroom, Non Smoking

  • Sea view
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Non Smoking

A wooden-paneled bedroom with a bed, two nightstands, and a window above the bed.

Comfort Double or Twin Room, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Casa Pullao 360

A wooden deck leading to a building with large windows, surrounded by trees and a dirt path.

Casa Pullao 360

  • Sea view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Bunk Bed

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About the neighborhood

Map
Quilquico Bajo s/n, Castro, Los Lagos Region, 5700000

What's nearby

  • Tongoy Beach - 12 min drive - 7.4 km
  • Yutuy Beach - 15 min drive - 13.0 km
  • Parque Alto Muro Aventura - 19 min drive - 16.0 km
  • MAM Chiloé - 23 min drive - 19.1 km
  • Yumbel Peasant Fair - 23 min drive - 18.7 km

Getting around

  • Dalcahue (MHC-Mocopulli) - 42 min drive
  • Puerto Montt (PMC-Tepual) - 77.4 miles/124.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sabores De Mi Tierra - ‬24 min drive
  • ‪El Mercadito - ‬24 min drive
  • ‪Rucalaf - ‬11 min drive
  • ‪Jufu Restaurant Chino - ‬24 min drive
  • ‪La Ínsula - ‬25 min drive

About this property

Refugio Pullao

  • Refugio Pullao is a great choice for a stay in Castro. Guests can grab a bite to eat at the coffee shop/cafe, and the hot tub makes for a relaxing end to the day. Other features include a terrace and a garden.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 6 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property's breakfast service is available only by reservation and must be requested in advance of arrival.
    • Reservations for dinner must be made by 5:00 PM on the same day. The dinner menu changes daily.
    • The final 1.6 miles (2.6 kilometers) of the access road to this property is unpaved gravel.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills
  • Water dispenser

What to do

  • Horse riding/rentals

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff
  • Bicycle on site

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • Hot tub

Accessibility

  • Handrails in stairways
  • Front entrance ramp
  • Grab bar in shower
  • Well-lit path to entrance
  • 25 stairs to reach property
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Yard

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Toaster oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher
  • Blender

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one-way)
  • Late check-in between 9:00 PM and 1:30 AM can be arranged for an extra charge of 20-percent of room rate

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Refugio Pullao Hotel Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel Castro

Frequently asked questions

Are pets allowed at Refugio Pullao?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Refugio Pullao?

Yes, there's free self parking.

Is airport shuttle service offered by Refugio Pullao?

Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one-way.

What are the check-in and check-out times at Refugio Pullao?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is noon.

What is there to do at Refugio Pullao and nearby?

Have fun with onsite activities like horseback riding and cycling. Relax in the hot tub after a day on the slopes or enjoy the use of a garden.

Does Refugio Pullao have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster oven, a blender, and cookware.

Does Refugio Pullao have any outdoor private spaces?

Yes, every room features a yard.

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Reviews

Refugio Pullao Reviews

9.4

Exceptional

10

Cleanliness

10

Location

9.4

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great room and staff and a good location. The breakfasts were quite plentiful and good food. The only problem is we wish the horseback riding and sailing were available.
Verified review

10/10 Exceptional

Lovely relaxing place

We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.
Verified review

10/10 Exceptional

Our stay at the Refugio was an absolute highlight of our trip. From the personal welcome, gorgeous view, peaceful location, delicious food, and incredible birdwatching, we loved every minute of our time. We did not want to leave! This is a very special place--every detail was amazing.
Verified review

10/10 Exceptional

Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) Expedia doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time
Verified review

10/10 Exceptional

Wunderbares Hotel an einem magischen Ort.
Verified review

2/10 Poor

buenas habitaciones , buen bath , el personal con muy poca experiencia.muy rígido trataron de imponer horarios de llagada cuando mi reserva estaba garantizada.en ninguna parte dice que tengo que llegar antes de alguna hora. insistieron mucho por teléfono y no advierten a clientes que todos los caminos eran en arreglo y demora mas la llegada. se muestran molestos y se hacen la víctima
Verified review

10/10 Exceptional

Excelente lugar

Excelente lugar, comoda cabaña, rico desayuno, delicioso almuerzo
Verified review

10/10 Exceptional

Great view and service!
Verified review

10/10 Exceptional

Luxury while still being outside the bubble

Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know it’s sited well. It’s on the same cove as Tiarra. See authentic Chiloé in person, not in a bubble.
Verified review

10/10 Exceptional

The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day. It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well. The staff was very pleasant!
Verified review

10/10 Exceptional

Todo excelente, quiza una critica constructiva seria que tengan una cafetera en la habitacion.
Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional