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Conrad Hangzhou

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At Conrad Hangzhou, you'll be within a 10-minute drive of West Lake and Wushan Night Market. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
  • Business center
  • 8 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
The current price is $171
$200 total
includes taxes & fees
Sep 24 - Sep 25

Why we love this property

Work and play perfection
This hotel sits in a business district connected to shopping. A business center with meeting rooms awaits, while spa services and massages refresh after work.
Dining extravaganza
This hotel boasts 3 restaurants and a bar for culinary explorers. The buffet breakfast offers a delicious start to each morning's adventure.
Wellness retreat bliss
The hotel's full-service spa offers daily body treatments, massages, and facials. A sauna, hot tub, and 24-hour health club await for complete rejuvenation.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for King Deluxe Room

A modern hotel room with a large bed, two bedside lamps, a nightstand, and a small table with a vase of flowers.

King Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

A hotel room with a large bed, a TV on the wall, a view of the cityscape, and a window with curtains.

King Deluxe Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe River View Room

A modern hotel room with a large bed, a desk with a chair, and a view of the cityscape through large windows.

King Deluxe River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

A modern hotel room with a large bed, a seating area, and a view of the cityscape.

King Executive Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

A modern bathroom with a marble shower, a bathtub, and a vanity with a large mirror.

King Accessible Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Conrad Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

King Conrad Suite

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Presidential Suite

A dining area with a round table set for six, surrounded by six brown chairs. The table is decorated with a floral centerpiece, plates, glasses, and cutlery. The room has a modern design with dark wood flooring, a high ceiling with exposed beams, and large windows offering a view of a cityscape and a body of water.

King Presidential Suite

  • City view
  • 281 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Double Deluxe Room

A hotel room with two beds, a sofa, a desk, and a large window offering a city view.

Queen Double Deluxe Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Deluxe River View Room

A hotel room with a bed, a bedside table with a lamp, a vase with flowers, and a plate with apples.

Queen Double Deluxe River View Room

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Executive Room

A hotel room with two beds, a bedside table with a lamp, a small vase with flowers, and a tray with teapots and cups.

Queen Double Executive Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Deluxe Room

A hotel room with two beds, a TV, and a chair.

Twin Deluxe Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe River View Room

A hotel room with two beds, a TV, and a chair.

Twin Deluxe River View Room

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King River View Room

A hotel room with a large bed, a desk with a chair, a small table, and a view of a cityscape at night.

Executive King River View Room

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen River View Room

A hotel room with two beds, a sofa, a small table, and a view of a cityscape at night.

Executive Queen River View Room

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premium Room

A modern hotel room with a large bed, a desk, a green armchair, and a view of the cityscape through large windows.

King Premium Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family-friendly Queen Double Room

A hotel room with two beds, a sofa, and a view of the cityscape.

Family-friendly Queen Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Twin Room

A hotel room with two beds, a TV, and a chair.

Premium Twin Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

DOUBLE DELUXE

  • Sleeps 4

View all photos for King Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Deluxe Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Double Deluxe Room

A hotel room with two beds, a sofa, a desk, and a view of the cityscape.

Queen Double Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

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The price is $112
$130 total
includes taxes & fees
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About the neighborhood

Map
228 Xinye Road, Jianggan District, Hangzhou, 310016

What's nearby

  • Hangzhou City Planning Exhibition Hall - 1 min walk - 0.2 km
  • Raffles City Hangzhou - 3 min walk - 0.3 km
  • Hangzhou Grand Theatre - 6 min walk - 0.5 km
  • MIXC Mall - 11 min walk - 1.0 km
  • Chongyi Church - 2 min drive - 2.3 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Railway Station (HZD) - 9 min drive
  • Hangzhou Station - 11 min drive
  • East Railway Station (East Square) Station - 13 min drive
  • Jiangjin Road Station - 19 min walk
  • Qianjiang Road Station - 26 min walk
  • Citizen Center Metro Station - 28 min walk

Restaurants

  • ‪老头儿油爆虾 - ‬2 min drive
  • ‪Executive Lounge - ‬2 min walk
  • ‪Spice X 巡湘记 - ‬16 min walk
  • ‪KFC 肯德基 - ‬2 min drive
  • ‪Blue Willow - ‬16 min walk

About this property

Conrad Hangzhou

  • At Conrad Hangzhou, you'll be within a 10-minute drive of West Lake and Wushan Night Market. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel.

At a glance

Hotel size

    • 306 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi and wired internet access in rooms*

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Free reception (select days)
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • 8 meeting rooms
  • Conference center (17287 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Partially open bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Conrad Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CNY 40
  • Wired internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately CNY 193.2 for adults and CNY 96.6 for children

Renovations and closures

The following facilities or services will be unavailable from August 30 2026 to September 6 2026 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CNY 419.76 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Conrad Hangzhou Hotel

Conrad Hangzhou Hotel

Conrad Hangzhou Hangzhou

Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Does Conrad Hangzhou offer free cancellation for a full refund?

Yes, Conrad Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Conrad Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM. The pool will be unavailable from August 30 2026 to September 6 2026 (dates subject to change).

Are pets allowed at Conrad Hangzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Conrad Hangzhou?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Conrad Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Conrad Hangzhou and nearby?

Conrad Hangzhou has a spa and an indoor pool, as well as a 24-hour health club.

Are there restaurants at or near Conrad Hangzhou?

Yes, there are 3 onsite restaurants.

Does Conrad Hangzhou have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Conrad Hangzhou like?

Conrad Hangzhou is a short 18-minute walk from MIXC Mall and 18 minutes' walk from Hangzhou City Planning Exhibition Hall.

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