The room was beautiful and clean, but there were quite a few non-working items in the room. The phone battery was dead and the TV was not working properly, even after the non-working WiFi was restored hours after check-in. I was told that the pull out bed would be made for my 3rd guest, it was not. I used my cell phone to call the front desk and ask for sheets and the engineer to look at the phone and TV. After waiting 1.5 hours, I had to leave and put up a DND while I was gone. The sheets were brought, but the phone and TV were not restored. I was not offered any credit or compensation until approaching the front desk and asking what would be done. I spent $351 on a room for ONE night that didn’t have any of the perks I was promised when booking. Very disappointed and will likely not stay again. However, the location is convenient. The front desk was also hard to find from the parking garage. The breakfast was okay.