We were looking forward to our stay. On arrival we were stood in the corridor waiting to check in, which took 15 minutes due to lack of staff members. In this time we had over 15 young men walk past us, staring at us up and down, carrying trays of food to their rooms. After doing some research online, I saw this hotel is housing Asylum seekers/emergency shelter. As a woman, this made me feel really uncomfortable as I kept getting stared at. We also could hear really loud music upstairs. We went to speak to a member of staff about the situation, but there were no staff on site to speak to, just a number to call with any queries.... We both were feeling unsafe and uncomfortable so we decided to leave within 30 minutes of checking in. Customer service does not seem to exist here, nor any security. It says they have 24 hour security on site to make guests feel safe, we did not see any security the entire time we were there. I would not recommend staying here.