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JR-East Hotel Mets Shibuya

3.5 star property
Hotel convenient to Shibuya Crossing

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Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Lobby lounge
Staircase
Deluxe Twin for 5 people - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board
Reception
Experience the vibrant energy of Shibuya at JR-East Hotel Mets Shibuya, where modern comfort meets convenient amenities. Unwind with laundry facilities and connect to in-room WiFi, while multilingual staff ensure a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Laundry facilities
  • Blackout drapes/curtains
  • Flat-panel TV

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Single for 1 people - Non - Smoking / Residential style

1 bedroom, desk, blackout drapes, iron/ironing board

Single for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 21 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 21 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style

Deluxe Twin for 5 people - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Twin for 5 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Twin - Non - Smoking / Residential style

Deluxe Twin - Non - Smoking / Residential style | 1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Twin - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin for 1 people - Non - Smoking / Residential style

1 bedroom, desk, blackout drapes, iron/ironing board

Twin for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Twin for 2 people - Non - Smoking / Residential style

1 bedroom, desk, blackout drapes, iron/ironing board

Twin for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single for 2 people - Non - Smoking / Residential style

1 bedroom, desk, blackout drapes, iron/ironing board

Single for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 16 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Twin - Non Smoking / Residential Style

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Twin - Non Smoking / Residential Style

  • Sleeps 4

View all photos for Superior Double Room Non smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Double Room Non smoking

  • Sleeps 2

View all photos for Superior Single Room Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Twin - Non Smoking / Residential Style

1 bedroom, desk, blackout drapes, iron/ironing board

Twin - Non Smoking / Residential Style

  • Sleeps 2

View all photos for Superior Twin Room Non smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Deluxe Twin For 5 People - Non Smoking / Residential Style

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Twin For 5 People - Non Smoking / Residential Style

  • Sleeps 5

View all photos for Single - Non Smoking / Residential Style

1 bedroom, desk, blackout drapes, iron/ironing board

Single - Non Smoking / Residential Style

  • Sleeps 2

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Exterior

all day place shibuya

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
9.0 out of 10, Wonderful, 1,256 reviews
all day place shibuya
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About the neighborhood

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Crossing - 6 min walk - 0.6 km
  • Yoyogi Park - 18 min walk - 1.6 km
  • Roppongi Hills - 2 min drive - 2.7 km
  • Tokyo Tower - 4 min drive - 4.6 km
  • Meiji Jingu Shrine - 5 min drive - 2.8 km

Getting around

  • Haneda Airport (HND) - 41 min drive
  • Ebisu Station - 13 min walk
  • Daikan-yama Station - 15 min walk
  • Shinsen Station - 16 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 21 min walk

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

At JR-East Hotel Mets Shibuya, you'll be just a 5-minute drive from Shibuya Crossing and Tokyo Tower. You'll have free perks like WiFi and wired internet. Also, Yoyogi Park and Roppongi Hills are just a 5-minute drive away. Fellow travelers like the overall property condition and access to public transport. The property is just a short walk from public transportation: Shibuya Station is just steps away.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 186 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 2000 per night; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Shared microwave

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Electronic bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1980 for children

Parking

  • Covered self parking costs JPY 2000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?

Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JR-East Hotel Mets Shibuya?

Sorry, pets aren't allowed.

Is parking offered on site at JR-East Hotel Mets Shibuya?

Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.

What are the check-in and check-out times at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

What's the area around JR-East Hotel Mets Shibuya like?

JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.

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JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Location
Room
Shopping
Service staff
Train station

What guests liked

  • Breakfast was wonderful, with great variation and very good quality, including a standout French toast. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great location and stay
Windell, 4-night trip

10/10 Excellent

The hotel’s location is so convenient. A very comfortable stay close to restaurants, sights, transport and shopping.
Mira, 3-night trip

10/10 Excellent

This boutique hotel in Osaka was absolutely fantastic, and the room had all that you need in a compact Japanese form. Excellent concierge staff. Many supermarkets and corner eats and walkable to Metro.
William, 2-night trip

10/10 Excellent

Easy access to transportation and walkable to a lot of places of interest.
Leonora, 3-night trip

10/10 Excellent

Awesome property close to everything great location and very nice property
Aidan, 2-night trip

10/10 Excellent

Everything is amazing with this property! Right at the heart of Shibuya. Everything is walkable. So many food options and easy access to transportation.
Angeline, 6-night trip

10/10 Excellent

Nice hotel, it was clean, had a great location and a wonderful breakfast.
Dana, 4-night trip

8/10 Good

Great location
mohammad-ali abdulwahab, 3-night trip

10/10 Excellent

Friendly and helpful staff - great location and perfect first place for getting over our jet lag - great breakfasts
Thomas, 3-night trip

10/10 Excellent

This location is in the heart of shhibuya, I loved my stay here for almost 5 days
Daniel, 5-night trip

10/10 Excellent

Great location with lots of food option within walking distance. Highly recommended!
Tricia Ting Yu, 6-night trip

10/10 Excellent

Nice stay in clean comfortable hotel. Excellent location.
Scott, 7-night trip

10/10 Excellent

Amazing experience for first time in Tokyo! Great location and so much fun
Eliot, 5-night trip

10/10 Excellent

The property is a 5-6min walk to shops, restaurants, SHIBUYA crossing and shibuya station. The room accommodate my family of four. The rooms are cleans and very quiet. Will stay here again
janina, 4-night trip

10/10 Excellent

It’s roomier than the other Tokyo hotels we’ve been to and we enjoyed the convenience to Shibuya. We’d stay there again should we return to Tokyo. Thank you to the hotel staff for being so helpful, professional and accommodating.
WEI MEI, 3-night trip

10/10 Excellent

Great location if you don’t mind a little walk to get to the busy parts of Shibuya (Crossing). We loved that we could be in the hustle and bustle of Shibuya but then return home to a more quiet area. Perfect location!
Sophary, 2-night trip

10/10 Excellent

The staff were very kind and curteous and the hotel was in a great location.
Natalie, 3-night trip

10/10 Excellent

Great location close to Shibuya Station. Decent price compared to other hotels in the area. Nice room
Michael, 2-night trip

8/10 Good

I stayed with my family during a summer vacation in Tokyo. I like the fact that this hotel is at a location that is convenient for almost everything from food, shopping, to transportation. It is a 5 minutes walk to Shibuya Scramble and less than 10 min walk to Shibuya crossing and Shibuya train station. The property is clean and the staff is friendly and helpful. I highly recommend this place to everyone.
CELINA, 4-night trip

10/10 Excellent

I personally wished we had chosen a different area than Shibuya to stay, but this hotel is perfect for that area. It’s clean, comfortable & convenient, the breakfast buffet is tasty & has many options. The French toast was the best.
David, 3-night trip

10/10 Excellent

Awesome location. Close but not too close to Shibuya station! Very quiet area.
Kristofer, 3-night trip

6/10 Okay

The location of the hotel is absolutely fantastic. It is easy to get around the city by subway or taxi. The only downside is the size of the rooms and the beds. They are quite small. One side of the bed is the wall and the size is like a single. I wish they had a bit larger rooms.
Cengiz, 3-night trip

10/10 Excellent

Overall good experience. Checking in was easy and checking out quick. Very close to Shibuya scramble great hotel.
Brian, 4-night trip

10/10 Excellent

Location was great. Only five minute walk from Shibuya Station
Kristopher, 3-night trip

10/10 Excellent

hotel very close to train station and JR lines to get back to the airport, lots of work around the Shibuya station but hotel very quiet and staffs very helpful
Stephane, 4-night trip