We had a mostly good stay — the room was comfortable, staff were very friendly, and location superb. The only serious issue was the baby cot: it came without a proper mattress or even a hard base - just hotel linen over the cot liner and metallic X-shaped base frame. This even contravened the cot’s warning to use only the mattress supplied by the manufacturer, and that incorrect use of mattress can cause death.
When this also failed to prompt the hotel to supply the mattress, we had to request for many layers of thick blankets to be provided, to be used as a mattress for the cot. Though due to the X-shaped frame beneath, the sleeping surface remained uneven. We therefore had to constantly check on our baby’s breathing throughout the night to make sure she was still fine sleeping in the makeshift mattress. Although we were not charged for the cot, the safety risk should not be disregarded.