we expected a studio room with a window, kitchenette and a carpark. we got a box for a room that only fitted a bed that you couldnt walk around, no window and a gap of approx 800 mm between bed and wall, no room for a even a chair, also no carpark was available. as this was the only night in queenstown we felt sick and extremely dissapointed . we couldnt upgrade nor get our money back. we walked out, forfeited our money and booked another lovely room up the road for the same price.